Communication Dispatcher I - Night Shift

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $25.50
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee assistance program

Job Description

Taunton State Hospital (TSH), operated by the Department of Mental Health (DMH), is a reputable 62-bed inpatient facility dedicated to providing continuing care inpatient services to adults with major mental illnesses. As a prominent healthcare institution, TSH has earned recognition for pioneering the successful integration of the Principles of Recovery and a patient-centered rehabilitation philosophy into its treatment model. It forms an essential part of the Southeast Area network, working closely with inpatient treatment teams to facilitate patients' smooth transition and discharge back into the community. The hospital emphasizes culturally competent care and recovery-focused mental health services, aligning closely with... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to obtain a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission after appointment
  • ability to work full-time night shift hours from 11 p.m. to 7 a.m.
  • compliance with criminal background check requirements
  • ability to perform receptionist and office administrative duties
  • flexibility to work scheduled days off as per shift rotation

Job Qualifications

  • High school diploma or equivalent
  • prior experience in code calling, dispatch, or communications preferred
  • bilingual or multilingual fluency preferred
  • proficiency with telecommunications and radio communication systems
  • strong interpersonal and communication skills
  • ability to work night shifts and on a rotating schedule
  • ability to manage multiple tasks and respond quickly in emergency situations

Job Duties

  • Operates a Cisco console for telecommunications system
  • operates emergency paging and/or beeper system
  • contacts and dispatches emergency personnel to incidences as needed according to emergency procedure protocol
  • transmits messages from a radio communications base station in accordance with FCC regulations
  • monitors radio frequencies to receive, evaluate and forward information
  • operates radio transmitting and receiving equipment comprising fixed and mobile units
  • greets and directs visitors to individuals and/or programs, answers questions, and provides information and/or literature pertaining to agency rules and regulations

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Job Qualifications

Experience

No experience required

Job Location

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