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MASS

Communication Dispatcher I - Night Shift

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $25.50
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Employee assistance program

Job Description

Taunton State Hospital (TSH) is a prominent inpatient mental health facility operated by the Department of Mental Health (DMH). Located in Taunton, Massachusetts, this 62-bed hospital provides specialized continuing care for adults dealing with major mental illnesses. TSH is distinguished by its commitment to the Principles of Recovery and incorporates a rehabilitation philosophy into its treatment model, emphasizing patient-centered care. The hospital works closely with inpatient treatment teams and serves as a critical part of the Southeast Area network focusing on facilitating patient discharges back into the community. This ensures integrated care aligning with both medical and social needs, supporting... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to work full-time, 40 hours per week on night shift schedule from 11 p.m. to 7 a.m.
  • must obtain a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission after appointment
  • compliance with background check as required by Executive Office of Health and Human Services
  • willingness to comply with Title 101 CMR 23.00 vaccination and mitigation regulation
  • ability to pass pre-hire screening including verification of education and licensure
  • eligibility to work in the United States

Job Qualifications

  • high school diploma or equivalent
  • prior experience in code calling, dispatch, or communications preferred
  • bilingual or multilingual fluency preferred
  • ability to obtain a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission
  • strong communication and interpersonal skills
  • ability to work night shift hours effectively
  • familiarity with telecommunications and radio communication equipment

Job Duties

  • Operate a Cisco console for telecommunications system
  • operate emergency paging and/or beeper system
  • contact and dispatch emergency personnel to incidences according to emergency procedure protocol
  • transmit messages from a radio communications base station in compliance with Federal Communications Commission rules and regulations
  • monitor radio frequencies to receive, evaluate and forward information
  • operate radio transmitting and receiving equipment including fixed stations and mobile units
  • greet and direct visitors, answer questions, and provide information and/or literature pertaining to agency rules, regulations and/or operation
  • perform miscellaneous office duties such as typing, filing, and record keeping

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Job Qualifications

Experience

No experience required

Job Location

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