Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.70 - $1.00
Work Schedule
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Free Meals
Free parking
Discounts on company hotels, food, beverage, retail, and entertainment
Discounts with company partners on travel, electronics, and online shopping
professional and personal development programs
Networking opportunities
volunteer opportunities in the community
Job Description
MGM Resorts International is a world-renowned hospitality and entertainment company, operating some of the most famous resorts, casinos, and entertainment venues globally. Known for delivering unparalleled guest experiences, MGM Resorts combines dynamic entertainment, exceptional service, and luxurious facilities to create unforgettable moments for its guests. Headquartered in Las Vegas with properties across multiple locations, MGM Resorts is dedicated to innovation, diversity, and excellence in service, making it a leader in the hospitality and entertainment industry.
In Springfield, Massachusetts, MGM Resorts brings its impressive brand to life through Commonwealth Bar, a vibrant nightclub where entertainment, social engagement, and premium service ... Show More
In Springfield, Massachusetts, MGM Resorts brings its impressive brand to life through Commonwealth Bar, a vibrant nightclub where entertainment, social engagement, and premium service ... Show More
Job Requirements
- High school diploma, GED or equivalent
- Minimum 1 year of relevant experience in nightclub, bar, or fine dining settings
- Must be at least 18 years old
- Ability to work flexible hours including nights and weekends
- Must adhere to MGM Resorts policies and standards
- Ability to communicate effectively with guests and team members
- Capable of managing guest flow and safety procedures
Job Qualifications
- High school diploma, GED or equivalent
- Minimum 1 year of prior experience in a similar, high-volume bar, nightclub, or fine dining establishment
- Must be at least 18 years old
- Excellent interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with social media platforms such as Facebook and Instagram
- Strong networking abilities
- Demonstrated professionalism and adherence to company policies
Job Duties
- Welcome guests, check identification, and assist with the smooth and efficient operation of the front door
- Greet guests in a positive, friendly manner, and exemplify MGM SHOW standards
- Actively market venue, including participating in marketing requirements and outings
- Assist in developing restaurant database through networking and completing data cards
- Build and establish a personal clientele list
- Manage weekly table reservations
- Create (3) to (4) organic posts to social platforms such as Facebook and Instagram using marketing team information
- Share venue's Facebook posts onto personal channels for branding and awareness
- Post and engage with venue's social media posts and engage with review sites like Yelp
- Control the flow of guests entering the restaurant, bar, and lounge
- Answer telephone and direct calls when needed
- Enforce minimum age requirements and dress standards for guests entering the lounge
- Identify and direct VIP guests as indicated by management
- Maintain awareness of safety and accident prevention, notify supervisor immediately if an accident occurs
- Inform supervisors of irregularities, guest complaints, or disputes
- Set stanchions appropriately nightly and for special events
- Perform opening and closing duties based on shift assignment
- Communicate with management and service team to address guest or employee needs
- Assist food servers, bartenders, cocktails, bussers, and food runners as it relates to guest contact and table information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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