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MGM Resorts

Commonwealth Host - MGM Springfield

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.95 - $1.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Free Meals
Free parking
Employee Discounts
Professional Development
volunteer opportunities

Job Description

MGM Resorts International is a globally renowned hospitality and entertainment company headquartered in Springfield, Massachusetts. Known for its iconic resorts, casinos, and entertainment venues, MGM Resorts International delivers world-class experiences to millions of guests annually. The company thrives on innovation, inclusivity, and exceptional customer service, creating unforgettable moments through a diverse range of offerings, including gaming, nightlife, dining, and concerts. MGM Resorts International is dedicated to fostering vibrant, dynamic environments where guests can enjoy premier entertainment and luxurious accommodations.

The role of Club Host at the Commonwealth Bar within MGM Resorts International offers a unique opportunity for individuals passionate abou... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • Minimum 1 year of prior relevant experience in similar high-volume bar, nightclub, or fine dining establishment
  • Must be 18 years of age or older

Job Qualifications

  • High school diploma, GED or equivalent
  • Minimum 1 year of relevant experience in a high-volume bar, nightclub, or fine dining setting
  • Strong interpersonal and communication skills
  • Familiarity with social media platforms such as Facebook and Instagram
  • Ability to maintain professionalism and positive guest interactions
  • Knowledge of safety and accident prevention procedures
  • Ability to work effectively in a fast-paced, dynamic environment

Job Duties

  • Welcome guests, check identification, and assist with the smooth and efficient operation of the front door
  • Greet guests in a positive, friendly manner, and exemplify MGM SHOW standards
  • Actively market venue, including participating in marketing requirements and outings
  • Assist in developing restaurant database through networking and completing data cards
  • Build and establish a personal clientele list
  • Manage weekly table reservations
  • Post 3 to 4 organic posts to social platforms like Facebook, Instagram, and Instagram Stories
  • Share venue's Facebook posts for branding and awareness
  • Engage with social media posts and review sites such as Yelp
  • Control the flow of guests entering the bar and lounge
  • Answer telephone and direct calls
  • Enforce minimum age and dress code requirements for guests
  • Identify and direct VIP guests as indicated by management
  • Maintain constant awareness of safety and notify supervisor of any accidents
  • Set stanchions appropriately for nightly and special events
  • Perform all opening and closing duties based on shift assignment
  • Communicate with management and service team to address guest needs
  • Assist food servers, bartenders, and bussers as related to guest contact and table information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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