Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $8.75
Work Schedule
Standard Hours
Benefits
free meals in employee dining room
Free parking on and off shift
company hotel discounts
Food and beverage discounts
Retail Discounts
entertainment discounts
Professional development programs
Job Description
MGM Resorts International is a renowned global hospitality and entertainment company with a strong presence in Springfield, Massachusetts. Known for its commitment to delivering world-class experiences, MGM Resorts operates numerous luxury hotels, casinos, and entertainment venues. The company emphasizes diversity, inclusion, and teamwork, creating vibrant environments where guests can enjoy exciting shows, dining, and entertainment. MGM Resorts International is dedicated to fostering professional growth and providing a dynamic workplace for individuals genuinely passionate about hospitality and guest service. Employees at MGM Resorts are part of a large community that values high standards, professionalism, and an engaging customer experience.
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Job Requirements
- Must be at least 21 years of age
- Ability to work evenings, weekends, and holidays
- Must be able to stand and walk for extended periods
- Strong customer service orientation
- Ability to handle cash accurately
- Previous experience in food and beverage service preferred
- Availability to participate in marketing events and performances
- Must maintain professional appearance and adhere to dress code standards
Job Qualifications
- Must be 21 years of age
- Ability to work a flexible schedule including nights and weekends
- Strong communication and interpersonal skills
- Previous experience in a customer service or hospitality role preferred
- Ability to perform in front of an audience during comedy acts and promotional events
- Basic math skills for cash handling
- Ability to develop and maintain positive guest relationships
- Comfortable working in a fast-paced environment
- High school diploma or equivalent preferred
Job Duties
- Provide and expedite beverage orders for guests
- Maintain cleanliness and stock of assigned area, side station, tables, and POS station
- Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
- Collect money and follow all proper cash handling and comp procedures
- Focus on the development of a personal clientele list
- Maintain assigned wardrobe and/or costumes in accordance with established standard
- Resolve guest complaints within scope of authority
- otherwise refer the matter to management
- notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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