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Commercial Service Technician - Jackson, MS

Jackson, MS, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $27.00
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Work Schedule

On-call
Weekend Shifts
Night Shifts
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Benefits

Sign-On Bonus
On-the-job training
company service vehicle
Fuel card
Tablet and cell phone
401k
Paid Time Off

Job Description

Smart Care is a leading national repair and service provider specializing in commercial foodservice, refrigeration, and cold storage equipment. With a comprehensive suite of mechanical services, Smart Care caters to a wide range of equipment including hot side cooking equipment, stand-alone refrigeration units, specialty coffee and beverage machines, complex rack refrigeration systems, and HVAC units. Renowned for its professional approach and commitment to quality, Smart Care supports the hospitality industry by ensuring operational efficiency through timely and expert equipment maintenance and repair services. As an Equal Employment Opportunity and Affirmative Action Employer, Smart Care is dedicated to fostering an inclusive... Show More

Job Requirements

  • High school diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Immigration sponsorship not provided for this role

Job Qualifications

  • High school diploma or equivalent
  • Technical training, licenses, and/or certifications such as EPA or CFESA preferred
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Commercial refrigeration and/or commercial cooking equipment repair experience preferred
  • Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision

Job Duties

  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location