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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $28.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee Discounts
Life insurance
Job Description
Grand Canyon University (GCU) is one of Arizona's leading institutions of higher learning. Located prominently in the Valley of the Sun in the heart of Phoenix, Arizona, GCU stands as a regionally accredited, private, nondenominational Christian university. Since its founding, GCU has cultivated an inclusive and vibrant academic community designed to provide exceptional education and spiritual growth opportunities to a diverse population of students. The university offers a wide range of undergraduate and graduate degree programs aimed at preparing students for professional success across various fields. With a commitment to academic excellence, innovation, and community engagement, GCU continues to grow... Show More
Job Requirements
- Bachelor's degree preferred in a discipline related to communications, marketing, hospitality, business administration, or similar program from a regionally accredited institution
- minimum 1 year of experience in a similar or related capacity such as event support, customer service, administration coordination, or student services
- an equivalent combination of work experience and education may be substituted upon supervisor's approval
- demonstrated ability of self-motivation, ability to manage high-volume and effective communication, and detailed processes
- ability to work effectively in deadline-driven and event-driven environments
- must pass pre-employment background investigations
Job Qualifications
- Bachelor's degree preferred in communications, marketing, hospitality, business administration, or related field from a regionally accredited institution
- minimum 1 year of experience in event support, customer service, administration coordination, or student services
- demonstrated ability of self-motivation, ability to manage high-volume and effective communication, and detailed processes
- ability to work effectively in deadline-driven and event-driven environments
Job Duties
- Serve as a central point of contact for commencement participants through high-volume phone and email communication
- provide timely, accurate, and professional responses to inquiries regarding commencement registration, and ceremony logistics
- deliver a high level of customer-service-oriented support to students and guests
- maintain professionalism and composure while handling time-sensitive or sensitive participant concerns
- perform data entry, updates, and reporting related to commencement registration platforms
- maintain accuracy and completeness of participant records and documentation
- assist with tracking, verification, and processing of commencement-related information
- assist the Commencement Event Manager with logistical preparation and execution of commencement ceremonies
- support event setup, breakdown, and on-site operational needs as assigned
- coordinate assigned event-related tasks, materials, or resources under manager direction
- help monitor event activities to ensure participant needs and operational requirements are met
- provide general event support across commencement cycles as needed
- manage multiple responsibilities and deadlines within a fast-paced operational environment
- adapt to shifting priorities and participant needs, particularly during peak commencement periods
- work varying schedules including evenings, weekends, and event dates as required
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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