Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
Tuition Reimbursement
Employee assistance program
Job Description
PAQ, Inc. is a 100 percent employee-owned company that operates 23 retail grocery stores located throughout the central valley and central coast of California. The company's store portfolio includes sixteen price-impact warehouse format stores under the well-known FOOD 4 LESS banner as well as seven stores targeting the Hispanic market operating under the RANCHO SAN MIGUEL MARKET banner. As a fully employee-owned entity, PAQ, Inc. places significant emphasis on the value and welfare of its employees, recognizing them as the company's most valuable asset. This ownership structure not only empowers employees but also allows them to partake and benefit in... Show More
Job Requirements
- Must be 18 years of age or older
- high school diploma or equivalent
- availability to work varied hours including weekends, evenings, and holidays
- ability to stand and walk for extended periods during an 8-hour shift
- ability to lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally
- ability to perform repetitive motions such as reaching, bending, stooping, squatting, and handling products
- physical stamina to work in a fast-paced retail environment
- ability to maintain clear communication with customers and team members
- ability to adapt to changing situations and manage multiple demands
- ability to make informed decisions quickly in high-pressure environments
Job Qualifications
- High school diploma or equivalent
- no prior experience required as on-the-job training is provided
- previous retail or customer service experience is a plus
- proficiency in basic math and cash handling procedures
- understanding of customer service best practices and strategies to enhance customer engagement
- strong communication skills to interact effectively with customers and team members
- ability to operate POS systems and other cashier equipment
- attention to detail to ensure accuracy in transactions and handling of cash
- basic computer skills for operating the POS system
Job Duties
- Provide friendly and helpful customer service including handling difficult situations and resolving customer concerns with supervisor assistance as needed
- accurately identify produce items and process produce codes
- process all forms of transactions including cash, checks, coupons, and electronic payments such as debit, credit, gift cards, EFS, EBT, and WIC
- utilize knowledge of store layout and products to assist customers with inquiries and problem-solving
- follow detailed payment acceptance processes to ensure accuracy and minimize losses
- efficiently and accurately process all store merchandise at the register maintaining a sufficient scan rate to minimize customer wait times
- prepare and maintain accurate records for cash drops and cash and coin needs for the register throughout the shift
- adhere to all company policies including accounting for items at the bottom of the basket
- comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors
- utilize supervisor assistance to void items or transactions and resolve technical issues at the check stand
- supervise and operate self-checkout stations ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed
- reconcile the assigned till at the end of the shift accurately balancing each form of payment and the total amount processed for the day
- process customer transactions accurately and efficiently through the Point of Sale system
- maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers
- report potentially unsafe conditions and suspicious activities to ensure a safe store environment
- validate denominations of $20 or higher for authenticity and inform management of counterfeit bills
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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