Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
Tuition Reimbursement
Employee assistance program
Job Description
PAQ, Inc. is a distinguished 100% employee-owned company operating 23 retail grocery stores throughout California's Central Valley and Central Coast regions. The company encompasses sixteen price-impact, warehouse format stores under the Food 4 Less banner, and seven Hispanic format stores under the Rancho San Miguel Market banner. This ownership model empowers employees, fostering a collaborative and invested workforce that is dedicated to delivering exceptional service and quality products. As an employee-owned entity, PAQ, Inc. prioritizes not only the satisfaction and growth of its customers but also the welfare and professional development of its employees. The company offers a robust benefits... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally
- Ability to perform repetitive motions such as reaching, bending, stooping, squatting, and handling products
- Manual dexterity for handling money and operating POS systems
- Ability to maintain clear communication with customers and team members
- Availability to work varied hours including weekends, evenings, and holidays
Job Qualifications
- High school diploma or equivalent
- No prior experience is required
- on-the-job training is provided
- Previous retail or customer service experience is a plus
- Strong communication skills to interact effectively with customers and team members
- Ability to operate POS systems and other cashier equipment
- Attention to detail to ensure accuracy in transactions and handling of cash
- Basic computer skills for operating the POS system
- Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities
- Aptitude for making informed decisions quickly, often in high-pressure environments
Job Duties
- Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed
- Accurately identify produce items and process produce codes
- Process all forms of transactions, including cash, checks, coupons, and electronic payments (debit, credit, gift cards, EFS, EBT, and WIC)
- Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving
- Follow detailed payment acceptance processes to ensure accuracy and minimize losses for the company and customers
- Efficiently and accurately process all store merchandise at the register, maintaining a sufficient scan rate to minimize customer wait times
- Prepare and maintain accurate records for cash drops and cash and coin needs for the register throughout the shift
- Adhere to all company policies, including accounting for items at the bottom of the basket
- Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations, such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors
- Utilize supervisor assistance to void items or transactions and resolve technical issues at the check stand
- Supervise and operate self-checkout (SCO) stations, ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed
- Reconcile the assigned till at the end of the shift, accurately balancing each form of payment and the total amount processed for the day
- Process customer transactions accurately and efficiently through the Point of Sale (POS) system
- Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers
- Report potentially unsafe conditions and suspicious activities to ensure a safe store environment
- Validate denominations of $20 or higher for authenticity and inform management of counterfeit bills
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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