Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid vacation
Paid sick leave
Tuition Reimbursement
Employee assistance program
Competitive wages
Career advancement opportunities
Job Description
PAQ, Inc. is a 100% employee-owned company that operates 23 retail grocery stores throughout the Central Valley and Central Coast of California. The company is well-known for its combination of price-impact warehouse format stores under the FOOD 4 LESS banner and Hispanic format stores operating as RANCHO SAN MIGUEL MARKET. The commitment to its employee owners is a core principle of PAQ, Inc., emphasizing an inclusive and supportive workplace culture. Employees receive authentic ownership benefits including a strong retirement program, affordable medical, dental, and vision plans, competitive wages, and opportunities for career advancement. The company also promotes diversity, equity, and... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Ability to stand and walk for extended periods
- Ability to lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally
- Ability to perform repetitive motions such as reaching, bending, stooping, squatting, and handling products
- Ability to exhibit manual dexterity for handling money and operating POS systems including 10-key adding machines and self-checkout systems
- Ability to maintain clear communication with customers and team members
- Ability to move quickly and efficiently to assist customers and manage workload
- Ability to use cash handling tools including counterfeit bill detection pens and equipment
- Ability to maintain physical stamina to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- No prior experience required
- Previous retail or customer service experience is a plus
- Strong communication skills
- Ability to operate POS systems and other cashier equipment
- Attention to detail to ensure accuracy in transactions and handling of cash
- Basic computer skills for operating the POS system
- Ability to adapt to changing situations and manage multiple demands
- Aptitude for making informed decisions quickly in high-pressure environments
Job Duties
- Provide friendly and helpful customer service including handling difficult situations and resolving customer concerns with supervisor assistance as needed
- Accurately identify produce items and process produce codes
- Process all forms of transactions including cash, checks, coupons, and electronic payments such as debit, credit, gift cards, EFS, EBT, and WIC
- Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving
- Follow detailed payment acceptance processes to ensure accuracy and minimize losses for the company and customers
- Efficiently and accurately process all store merchandise at the register maintaining a sufficient scan rate to minimize customer wait times
- Prepare and maintain accurate records for cash drops and cash and coin needs for the register throughout the shift
- Adhere to all company policies including accounting for items at bottom of the basket
- Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and checking IDs adequately to prevent sales to minors
- Utilize supervisor assistance to void items or transactions and resolve technical issues at the check stand
- Supervise and operate self-checkout stations ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed
- Reconcile the assigned till at the end of the shift accurately balancing each form of payment and the total amount processed for the day
- Process customer transactions accurately and efficiently through the Point of Sale system
- Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers
- Report potentially unsafe conditions and suspicious activities to ensure a safe store environment
- Validate denominations of 20 or higher for authenticity and inform management of counterfeit bills
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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