Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Paid medical insurance
Dental Insurance
Vision Insurance
Paid short-term disability
Life insurance
Generous Paid Time Off
401k
Annual discretionary bonus
Employee Discount Program
Company-provided equipment
Job Description
RevCycle is a dynamic and rapidly growing financial services company specializing in medical collections and soon expanding into other financial services sectors. With a strong commitment to integrity, respect, and professionalism, RevCycle offers individuals an exciting opportunity to build a rewarding career in debt collection. Our company values persistence, skill, and empathy, recognizing that these qualities directly contribute to success and uncapped earning potential within our team.
As a full-time Collections Representative at RevCycle, you will play a vital role in assisting consumers who have past due balances, helping them to find respectful and workable solutions. This position is ... Show More
As a full-time Collections Representative at RevCycle, you will play a vital role in assisting consumers who have past due balances, helping them to find respectful and workable solutions. This position is ... Show More
Job Requirements
- Previously demonstrated experience working with customers to successfully resolve challenging situations
- highly developed professional communication skill suitable for conflict resolution
- ability to self-manage in a remote office when working from home is a must as is attendance when scheduled
- no absences are allowed during training
- remote employees must have a private workspace and fast reliable internet which meets speed test and other standards
- experience in medical or other bill collection is welcomed but not required
Job Qualifications
- High school diploma or equivalent
- prior experience working with customers to resolve challenging situations
- strong professional communication skills suitable for conflict resolution
- ability to self-manage and maintain attendance
- familiarity with remote work environments
- experience in medical or other bill collection is a plus but not required
Job Duties
- Contact consumers with past due balances
- listen attentively and empathize with consumers
- negotiate acceptable payment arrangements
- maintain adherence to set schedules
- participate in virtual training and continuous learning
- ensure compliance with relevant laws and standards
- manage work effectively in a remote setting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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