Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Business travel opportunities
Employee assistance program
Job Description
Montelucia Resort and Spa is a luxurious resort nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, Arizona. This exquisite property features 253 luxurious guestrooms, including 38 suites and two presidential suites, all inspired by the rich history, white-washed villages, and sun-drenched hills of Spain's Andalusia region. Guests at the resort enjoy an immersive experience that highlights Moroccan and Spanish influences, further enhanced by the award-winning Moroccan-inspired Joya Spa. Alongside this unique spa experience, the resort boasts three resort pools and five distinct dining options, including the critically acclaimed restaurant Prado. Montelucia Resort... Show More
Job Requirements
- Ability to provide prompt and courteous service to guests
- ability to prepare and serve food and beverages professionally
- ability to follow preparation and usage instructions to minimize waste
- ability to upsell menu items
- ability to accommodate special food and drink requests
- ability to maintain supply levels and restock inventory
- ability to perform pre-shift and post-shift duties and related paperwork
- ability to maintain cleanliness and organization in the work area
- ability to report safety hazards and maintenance problems
- ability to process customer payments securely
- previous customer service experience preferred
Job Qualifications
- Previous customer service experience preferred
Job Duties
- Provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction
- prepare and serve menu items such as coffees, drinks, sandwiches, salads in a prompt and professional manner
- follow food and beverage preparation and usage instructions to minimize waste
- up-sell menu items and specials to maximize food and beverage revenues
- work within policy to accommodate guests' special food and drink requests
- ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift
- replenish and restock supplies and inventory according to established procedures and guidelines
- perform all pre-shift and post-shift duties, side-work, and related paperwork
- maintain a clean, neat and well-organized work area, including refrigerators, display cases, counters, and seating areas
- report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management
- receive and process customer payments according to established cash handling policies and procedures
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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