Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Hy-Vee is a well-established, employee-owned supermarket chain committed to providing exceptional customer service and a positive shopping experience. Founded in 1930, the company has grown to operate numerous stores across the Midwest, serving customers with quality groceries, fresh produce, and specialty departments including a dedicated coffee shop. Hy-Vee emphasizes a strong workplace culture where employees are seen as the company’s greatest strength—an approach encapsulated by their promise to deliver "a helpful smile in every aisle." This commitment to excellent service fosters an engaging environment where team members support each other and strive to meet and exceed customer expectations.
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Job Requirements
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Possess good communication skills
- Ability to work effectively in a team
- Must be punctual and reliable
- Must be able to perform medium physical work and related activities
- Ability to maintain personal hygiene and dress according to company standards
- Must adhere to company policies and store guidelines
- Willingness to perform additional duties as assigned
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to follow detailed but uninvolved written or verbal instructions
- Basic math skills including simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information and request supplies orally or in writing
- Excellent customer service skills
- Ability to work in a team environment
- Strong communication skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products out of reach, loading/unloading heavy items, passing along customer suggestions, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food safely and ensures the work area is clean and neat
- Reviews the status and appearance of food for freshness
- Ensures adequate food supply is ready and follows production list
- Anticipates product needs daily
- Prepares and replenishes products as necessary
- Checks in product, puts product away, and may review invoices
- Operates department registers and handles payments where applicable
- Removes trash timely
- Maintains adherence to personal hygiene and dress guidelines
- Adheres to company policies and store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders products and supplies as necessary
- Prices products for customers as necessary
- Assists in other store areas as needed
- Performs other job-related duties and special projects as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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