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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Employee Discounts
Retirement Plan
Disability insurance
Life insurance
Job Description
Hy-Vee is a leading employee-owned supermarket chain known for its commitment to service, quality, and providing a welcoming shopping experience to every customer. With a strong focus on community values and a helpful spirit encapsulated in their promise of "a helpful smile in every aisle," Hy-Vee has built a reputation as a trusted and valued grocery destination. The company places tremendous importance on its workforce, recognizing that engaged and dedicated employees are key to delivering exceptional customer service and fostering an enjoyable work environment. This focus on people and culture creates a supportive atmosphere where employees are empowered to develop... Show More
Job Requirements
- Must be able to physically perform medium work exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects
- Must meet visual requirements including clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception, and field of vision
- Must adhere to department and company guidelines related to personal hygiene and dress
- Must adhere to company policies and individual store guidelines
- Must report to work when scheduled and on time
- Employment contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information and request supplies orally or in writing
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products that are out of reach, loading/unloading heavy items, making note of and passing along customer suggestions or requests, performing tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food safely and ensures the work area is always clean and neat
- Reviews the status and appearance of food for freshness
- Ensures adequate food supply is ready and on hand, following or developing a production list
- Anticipates product needs daily
- Prepares and replenishes products as necessary
- Checks in product, puts product away, and may review invoices
- Runs department registers and handles payment
- Removes trash timely
- Maintains adherence to hygiene and dress guidelines
- Adheres to company and store policies
- Reports to work on scheduled times and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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