Flanigan's Enterprises logo

Flanigan's Enterprises

Coconut Grove #18 Host

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift Meals at 50% Off

Job Description

Flanigan's is a well-established chain of casual dining restaurants known for its warm hospitality, quality menu offerings, and family-friendly environment. With multiple locations across Florida, Flanigan's has built a reputation as a welcoming neighborhood spot where guests can enjoy delicious meals alongside attentive and friendly service. The restaurant prides itself on creating a memorable dining experience by combining great food with excellent customer service. Every team member plays a crucial role in upholding these standards, ensuring that guests feel valued and comfortable throughout their visit.

The role of a Host or Hostess at Flanigan's is pivotal, as they ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to stand for extended periods
  • Strong communication and interpersonal skills
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment
  • Willingness to complete Florida Responsible Vendor and food safety certification programs
  • Reliable and punctual

Job Qualifications

  • Can reach, bend, stoop frequently
  • Able to lift up to 50 lbs
  • Ability to speak, read and write English
  • Complete and pass Florida Responsible Vendor program, in compliance with Flanigan's and Florida statutes
  • Complete and pass food safety certification program, in compliance with Flanigan's and Florida statutes

Job Duties

  • Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
  • Greets guests with Flanigan's "Smile Talk"
  • Engages guests in Flanigan's "Smile Talk" while escorting them to table in a timely manner
  • Efficiently manages the Wait List for seating
  • Communicates guest's questions or concerns to Manager on duty
  • Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
  • Restock and maintain restroom cleanliness for guest
  • Answers telephone within 4 rings, and answers guests' questions, and/or directs guests to proper staff member
  • Conclude guests' visit with Flanigan's "Smile Talk"
  • Perform shift changes, opening/closing duties, assigned sidework

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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