Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift Meals at 50% Off
Job Description
Flanigan's is a renowned restaurant chain known for its vibrant atmosphere, excellent customer service, and quality dining experience. As a popular destination for families, friends, and casual diners, Flanigan's emphasizes hospitality and creating memorable experiences for every guest who walks through their doors. The company prides itself on its friendly and engaging team members who contribute to a welcoming environment that keeps customers coming back. With multiple locations primarily in Florida, Flanigan's offers a dynamic and supportive workplace culture where employees are valued and encouraged to grow.
The role of the Host/Hostess at Flanigan's is pivotal in setting... Show More
The role of the Host/Hostess at Flanigan's is pivotal in setting... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to maintain a cheerful and courteous disposition
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Ability to stand for extended periods
- Basic computer skills for managing wait list
- Flexibility to work evenings, weekends, and holidays
- Must be at least 18 years old
- Ability to complete and pass required certification programs
Job Qualifications
- Can reach, bend, stoop frequently
- Able to lift up to 50 lbs.
- Ability to speak, read and write English
- Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
- Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
Job Duties
- Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
- Greets guests with Flanigan’s "Smile Talk"
- Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
- Efficiently manages the Wait List for seating
- Communicates guest’s questions or concerns to Manager on duty
- Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
- Restock and maintain restroom cleanliness for guest
- Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
- Conclude guests’ visit with Flanigan’s "Smile Talk"
- Perform shift changes, opening/closing duties, assigned sidework
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Job Qualifications
Experience
No experience required
Job Location
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