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Dave & Buster's logo

Cocktail Support Staff

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts

Job Description

Dave & Buster's is a vibrant entertainment and dining establishment known for combining a full-service restaurant and an exciting arcade experience. Founded in 1982, Dave & Buster's has grown to become a leading entertainment destination offering an attractive mix of food, drinks, games, and events for guests of all ages. With locations across the United States and Canada, it serves millions of customers every year who come to enjoy a unique blend of delicious dining options and fun-filled activities under one roof. Dave & Buster's prides itself on delivering memorable guest experiences through exceptional service, a dynamic atmosphere, and quality... Show More

Job Requirements

  • be at least the minimum legal age for serving or handling alcoholic beverages according to local regulations
  • be approachable and able to maintain a courteous and friendly attitude even during busy periods
  • be available to work various shifts including weekdays, evenings, and/or weekends as required
  • flourish in a lively, fast-paced setting with a moderate to high level of background noise
  • be able to understand and effectively communicate instructions and information
  • be able to lift and carry items such as beverage cases, ice containers, and bus tubs weighing up to 30 pounds
  • move efficiently within the bar area and remain standing for extended periods of time
  • be able to walk or stand for the entire duration of their work shift
  • frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

  • Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
  • The physical demands described below are representative of what a Cocktail Support Staff member must be capable of doing to successfully perform the essential functions of this job

Job Duties

  • As an essential member of our Bar team, the Cocktail Support Staff plays a key role in ensuring the smooth and efficient flow of operations within the bar area
  • You will be crucial in assisting our Bartenders, allowing them to concentrate on delivering exceptional beverage service and crafting memorable experiences for our Guests
  • Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
  • Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
  • Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
  • Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
  • Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
  • Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
  • Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
  • Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
  • Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
  • Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
  • Assists with periodic inventory checks of bar stock as needed
  • Checks and replenishes all required bar supplies before, during, and after service
  • Reports any shortages to the Manager
  • Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
  • Provides assistance to other team members as required to ensure seamless overall operations
  • Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these core responsibilities
  • While performing the duties of a Cocktail Support Staff member, the team member will frequently need to:
  • Be approachable and able to maintain a courteous and friendly attitude even during busy periods
  • Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
  • Flourish in a lively, fast-paced setting with a moderate to high level of background noise
  • Be able to understand and effectively communicate instructions and information
  • Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
  • Move efficiently within the bar area and remain standing for extended periods of time
  • Be able to walk or stand for the entire duration of their work shift
  • Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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