Cocktail Server - The Houndsmen Orlando

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $9.00 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Live! Hospitality is a renowned hospitality company recognized for delivering exceptional dining and entertainment experiences. Operating multiple upscale venues including cocktail lounges, nightclubs, and fine dining restaurants, Live! Hospitality prides itself on creating environments that delight guests with outstanding service, sophisticated ambiance, and memorable moments. The brand is widely respected for its commitment to quality, attention to detail, and team culture that fosters growth and excellence among employees. Live! Hospitality continually invests in training and development programs to ensure their staff exceed guest expectations and uphold the highest standards in hospitality. The company offers dynamic career opportunities within vibrant food... Show More

Job Requirements

  • Live! Hospitality in-venue cocktail server training
  • alcohol awareness certification
  • food handling certification
  • at least 1 year serving in a fast-paced food and beverage venue
  • must meet state legal age requirements
  • strong communication skills
  • courteous, pleasant, and hospitable demeanor
  • valid food service permit or health/food handler card as required by local or state government
  • able to work nights, weekends, and/or holidays
  • ability to handle, carry, or lift items weighing up to 50 pounds
  • ability to stand, move, bend, stoop, kneel and lift efficiently and safely throughout shift

Job Qualifications

  • At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment
  • knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
  • must meet state legal age requirements
  • must have strong communication skills
  • must be courteous, pleasant, and hospitable
  • alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • able to take, record and enter all guest orders, using correct table and position numbers
  • able to calculate split check payments and calculate tips based on tip policy and procedure
  • able to work nights, weekends, and/or holidays

Job Duties

  • Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
  • anticipate and accommodate all needs of the guests
  • provide professional and exceptional service
  • present menus, answer questions and make suggestions for all beverage and food items
  • inform guests of all food and beverage specials, with prices
  • solicit any allergy or dietary restrictions from each guest
  • accurately enter all orders into the POS system
  • ensure the delivery of all food and beverage to the guests
  • maintain general cleanliness of assigned stations and entire venue
  • follow supervisor's instructions, communicate with and support co-workers, be a team player
  • possess in-depth knowledge of all food and beverage menus
  • serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
  • follow all company procedures when providing bottle service
  • follow proper cash/payment card procedures
  • comply with Department of Health and company sanitation standards
  • accurately complete all end-of-shift financial procedures
  • communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
  • properly set-up cocktail lounge/bar and side stations, perform side-work and other opening/closing procedures as directed by management, including ensuring all lounge furniture is clean and free of debris, setting tables with proper settings, stocking side-stations with prescribed supplies, performing opening & closing side-work as instructed, reporting all breakage, damage of equipment or furniture immediately to management
  • attend and participate in daily pre-shift meetings
  • attend and participate in any training sessions or departmental meetings
  • learn by listening, observing other team members and sharing knowledge while leading by example
  • portray a positive and professional attitude
  • demonstrate knowledge of Live! Hospitality, its partners and the entirety of the estate
  • work as part of a team and provide help and support to all team members

Job Location

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