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Cocktail Server- The Echo Lounge and Music Hall

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Flexible
Night Shifts
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Benefits

Free concert tickets
Dog-friendly offices
student loan reimbursement
adoption support
fertility support
progressive benefits

Job Description

Live Nation Entertainment stands as the world’s leading live entertainment company, renowned for its global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the foremost global event ticketing company, handling over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts, the largest provider of live entertainment worldwide, promotes over 40,000 shows and more than 100 festivals each year, supporting nearly 4,000 artists across 40 countries. This powerhouse of entertainment businesses enables Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with... Show More

Job Requirements

  • Ability to work late hours
  • Flexible schedule
  • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
  • 3 years' work experience interacting with people in a positive environment
  • Tolerance of all cultures, music and art forms
  • Responsible Alcohol Awareness Training Certification or equivalent
  • Ability to deal with intoxicated guests in a positive and safety minded manner

Job Qualifications

  • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
  • 3 years' work experience interacting with people in a positive environment
  • Responsible Alcohol Awareness Training Certification or equivalent
  • Tolerance of all cultures, music and art forms
  • Ability to deal with intoxicated guests in a positive and safety minded manner
  • Preferred: cash handling experience
  • Preferred: experience recognizing valid IDs
  • Preferred: experience in a live music environment

Job Duties

  • Anticipate and respond to guests' needs
  • Suggestively sell beverages and menu items and take orders
  • Answer guest questions, make recommendations, up-sell liquors
  • Communicate drink orders to bar through Point of Sales system
  • Deliver drinks, maneuvering trays through large crowds
  • Maintain line of sight and atmosphere control by circulating through work area
  • Remove dirty glasses and dishes, lift/move bus tubs up to 25 lbs
  • Keep tables clean and wiped
  • Clean spills, remove food, trash or obstacles from floor
  • Maintain House of Blues safety and sanitation standards
  • Follow housekeeping standards per venue policy
  • Keep current on all standard operating procedures
  • Request identification from guests appearing under 30
  • Ensure responsible alcohol service per local ordinance and venue policy
  • Recognize intoxicated guests and refuse service courteously, alert management
  • Receive payment and process transactions as per policy
  • Ensure comp and void checks processed according to policy
  • Assist other servers and staff as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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