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Potawatomi Casino Hotel

Cocktail Server (PT)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $7.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Tips

Job Description

The establishment hiring for this position is a prominent casino and hotel venue known for its vibrant atmosphere and exceptional guest experiences. This company operates in the entertainment and hospitality industry, blending the energy of a bustling casino with the welcoming environment of a full-service hotel. The venue caters to a wide range of guests, from casual visitors seeking leisure and entertainment to high-end clientele enjoying exclusive events and amenities. It is an environment where guest service and satisfaction are paramount, with a strong emphasis on personal integrity and adherence to ethical standards. Employees are expected to embody the company’s... Show More

Job Requirements

  • Ability to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for duration of scheduled shift
  • Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms
  • Ability to operate a point-of-sale (POS) system
  • Ability to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally, with assistance
  • Must wear all required personal protective equipment (PPE) while performing job duties
  • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Job Qualifications

  • A high school diploma or equivalent
  • Six months previous high volume alcohol serving experience preferred
  • Cash handling experience preferred
  • Experience with point-of-sale (POS) systems preferred
  • Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
  • Ability to maintain discretion in handling confidential information
  • Ability to interact with guests and team members professionally
  • Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays

Job Duties

  • Take and serve beverage orders accurately
  • Prepare and mix drinks as needed or necessary
  • Greet guests with a friendly expression of acknowledgement
  • Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner
  • Operate and clean all equipment in service stations, including beverage dispensing systems and coffee machines
  • Use point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other payment transactions
  • Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report
  • Monitor responsible alcohol service to guests
  • Maintain a clean, well-stocked, and safe working environment
  • Maintain complete knowledge of beverage selections, specials, promotions, events, and policies
  • Maintain thorough knowledge of casino and hotel in order to answer guest inquiries and provide directions
  • Work at other venues as assigned, based on business needs
  • Perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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