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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Benefits
Group medical
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) plan with Company Match
Employee assistance program
Complimentary team member meals
complimentary room nights
Job Description
Pier Sixty-Six Resort stands as South Florida’s beacon of hospitality, reestablishing its remarkable presence in Fort Lauderdale. This distinguished luxury resort is nestled within a lush 32-acre waterfront enclave and boasts an impressive array of amenities designed to offer guests unforgettable experiences. The resort features 325 guest rooms, suites, and villas, complemented by an exclusive collection of 91 Private Resort Residences. Guests can enjoy dining at any of the 12 exceptional restaurants and lounges, including the iconic Pier-Top lounge, renowned for its rotating views and elevated atmosphere. Beyond dining, the resort offers a luxurious spa, a variety of curated pool... Show More
Job Requirements
- must meet the legal age requirement to serve alcohol
- must be TIPS certified or become certified within 30 days of hire
- must have a current food handlers card
- ability to communicate fluently in English
- high school diploma, GED or some college experience recommended
- previous experience in food and beverage service preferred
Job Qualifications
- must meet the legal age requirement to serve alcohol
- previous experience passionately providing food and beverage service to others preferred, with a familiarity in restaurant terminology and food service techniques
- strong knowledge in alcohol service and food handler certifications are required
- be a people person that thrive to create experiences for our guests that go beyond the expected
- ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates
- high school diploma, GED or some college experience or degree recommended
- must be TIPS certified or become certified within 30 days of hire
- must have a current food handlers card
- previous similar experience in a professional setting is preferred
Job Duties
- serve food courses and alcoholic beverages to guests
- set tables according to service standards
- answer questions on menu selections to guests
- communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- record transaction in the POS system at time of order
- check in with guests to ensure satisfaction with each food course and/or beverages
- maintain cleanliness of work areas, china, glass, etc., throughout the day
- complete opening and closing duties, including restocking items, turning off lights, etc.
- present physical and accurate check to guests, and process payments accordingly in a timely manner
- ensure uniform and personal appearance are always clean and professional
- welcome and acknowledge all guests according to company standards
- run food and bus tables when required ensuring a flawless service
- anticipate and address guests' service needs
- speak with others using clear and professional language
- develop and maintain positive working relationships with others and support your team to reach common goals
- ensure adherence to quality expectations and standards
- move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- thank guests with genuine appreciation
- perform other reasonable job duties as requested by Supervisors
- adhere to departmental policies and procedures
- effectively communicate with peers, management, line and front of the house employees
- practice effective listening
- perform related duties as required
- be responsible for the cleanliness of the immediate work area as well as the general property
- be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
- maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes within the outlet
- all side-work thoroughly done in a timely fashion
- checks are closed out in ten minutes or less after the guests have paid
- guest’s name, table number and room number are put on all checks, with the appropriate guest count
- participate in ongoing training and encourage the personal development of all associates/coworkers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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