Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.25 - $15.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
Job Description
Live! Hospitality is a renowned provider of exceptional hospitality services, operating within an upscale entertainment and dining environment. Known for its commitment to delivering high-quality guest experiences, Live! Hospitality manages a variety of venues that cater to diverse audiences seeking memorable food and beverage services combined with outstanding customer care. The company prides itself on maintaining professional standards, fostering a welcoming atmosphere, and upholding stringent operational protocols that safeguard guest satisfaction and safety. Given its expansive estate and numerous partnerships, Live! Hospitality delivers a dynamic workplace offering numerous growth opportunities for enthusiastic individuals passionate about hospitality and guest services.
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Job Requirements
- Meet state legal age requirements
- hold alcohol awareness certification and/or valid health/food handler card as required by local or state government
- have at least 1 year of serving experience in a fast-paced food and beverage venue
- possess strong communication skills
- be courteous, pleasant, and hospitable
- able to work nights, weekends, and holidays
- capable of handling, carrying or lifting items weighing up to 50 pounds
- able to efficiently stand and move about the entire facility during each shift
- able to bend, stoop, kneel, and lift as required
Job Qualifications
- At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
- must meet state legal age requirements
- must have strong communication skills
- must be courteous, pleasant, and hospitable
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- able to take, record and enter all guest orders using correct table and position numbers
- able to calculate split check payments and calculate tips based on tip policy and procedure
- able to work nights, weekends, and/or holidays
Job Duties
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
- anticipate and accommodate all needs of the guests
- provide professional and exceptional service
- present menus, answer questions and make suggestions for all beverage and food items
- inform guests of all food and beverage specials with prices
- solicit any allergy or dietary restrictions from each guest
- accurately enter all orders into the POS system
- ensure the delivery of all food and beverage to guests
- maintain general cleanliness of assigned stations and entire venue
- follow supervisor’s instructions, communicate with and support co-workers, be a team player
- possess in-depth knowledge of all food and beverage menus
- serve all alcoholic beverages in accordance with state regulations and alcohol awareness training standards
- follow all company procedures when providing bottle service
- follow proper cash/payment card procedures
- comply with Department of Health and company sanitation standards
- accurately complete all end-of-shift financial procedures
- communicate the needs of guests to front-of-house and heart-of-house support staff, managers and chefs
- properly set up cocktail lounge/bar and side stations, perform side-work and other opening/closing procedures as directed by management
- ensure all lounge furniture is clean and free of debris
- set tables with proper settings
- stock side-stations with prescribed supplies
- perform opening and closing side-work as instructed
- report all breakage and damage of equipment or furniture to management immediately
- attend and participate in daily pre-shift meetings
- attend and participate in training sessions or departmental meetings
- learn by listening, observing team members and sharing knowledge while leading by example
- portray a positive and professional attitude
- demonstrate knowledge of Live! Hospitality, its partners and the entirety of the estate
- work as part of a team and provide help and support to all team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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