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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Night Shifts
Benefits
vacation
holiday
sick pay
Medical
Dental
pension
Hotel Room Discount
Free parking
401(k) match
discount programs
Education Assistance
Shoes for Crews
Commuter Benefits
meal provided
Travel Discounts
Job Description
The Hilton Santa Clara is a prestigious hotel located in the heart of Santa Clara, California. Renowned for its exceptional hospitality, modern amenities, and commitment to guest satisfaction, the Hilton Santa Clara offers a welcoming and luxurious environment for both business and leisure travelers. As part of the globally recognized Hilton brand, this establishment prides itself on delivering outstanding service and maintaining high standards across all departments. The hotel's dedication to providing an inclusive and supportive workplace is reflected in its equal opportunity employment policy, ensuring all employees receive fair treatment regardless of race, gender, or other protected characteristics. The... Show More
Job Requirements
- One year experience in a high volume bar
- CA Food Handler's Card required
- Alcohol training (TIPS/ServSafe) required
- RBS Certification required
- Ability to work two night shifts and event days
- Open and flexible schedule
- Ability to assist on event days and prior days as needed
Job Qualifications
- At least one year of experience in a high-volume bar
- CA Food Handler's Card
- Alcohol training (TIPS/ServSafe)
- RBS Certification
- Strong interpersonal and communication skills
- Ability to work flexible hours including nights and event days
- Genuine hospitality and customer service attitude
Job Duties
- Give personal attention and take personal responsibility when providing guest service
- Listen and empathize to resolve guest problems
- Notice guest dissatisfaction and use judgment to address it
- Perform duties with a "Can Do" attitude and genuine hospitality
- Provide food and beverage service to guests
- Set up lounge tables with clean menus, table tents, and candles
- Provide guests with an overview of menu and beverage choices
- Take guests' food and beverage orders and upsell when appropriate
- Consolidate and pick up ordered food and beverages ensuring correct condiments are served
- Clear cocktail tables and clean dining areas using proper methods
- Assist bartender as necessary to meet guests’ expectations
- Complete all side work assignments
- Set up and maintain the appearance of server areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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