Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career Development
Job Description
Sycuan Casino Resort is a premier entertainment and hospitality destination located in San Diego County, California. Renowned for its vibrant casino floor, luxurious accommodations, diverse dining options, and dynamic entertainment venues, Sycuan Casino Resort offers guests an exceptional experience that combines excitement, comfort, and top-tier customer service. As a major player in the hospitality and gaming industry, Sycuan Casino Resort prides itself on creating memorable moments for every visitor, whether they are avid gamers, food enthusiasts, or event attendees. The resort’s commitment to excellence is reflected in its dedicated team members who work tirelessly to maintain high standards of service,... Show More
Job Requirements
- County of San Diego food handler card
- CA ABC responsible beverage service certification
- 21 years of age
- Ability to stand and walk for up to eight hours at a time
- Ability to count cash and make change in a fast-paced environment
- Ability to recognize counterfeit monies
- Ability to appear for work on time
- Ability to work in a smoking environment
Job Qualifications
- County of San Diego Food Handler Card
- CA ABC Responsible Beverage Service Certification
- 21 years of age
- Ability to interact effectively with guests and team members
- Ability to communicate effectively in the English language
- Ability to perform simple mathematical calculations
- Ability to complete forms and documents
- Ability to maintain professionalism and composure
- Ability to understand verbal directives and written instructions
- Ability to accept constructive criticism
- Ability to routinely lift and carry 25 pounds
- Ability to bend, stoop, push and pull
Job Duties
- Provide guests with service by acknowledging and welcoming guests, responding to guest requests, promptly taking, delivering and serving beverage orders, entering orders into the point of sale system, and collecting and processing payment and returning change following established procedures
- Ensure responsible alcohol beverage service policies are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified
- Promote guest relations by offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner
- Maintain safe and sanitary dining areas by cleaning surfaces, picking up used trays, plates, glasses, cups and utensils, wiping down tables, and disposing of trash
- Provide accounting of transactions during shift by entering cash transactions in to point of sale system, counting currency, logging guest discounts, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services management team
- Ensure drink stations are stocked and clean by completing and submitting supply requisitions, placing delivered water, supplies, cups and condiments in the server stations, and cleaning coffee machines, soda machines, sinks, shelves, and counters according to established procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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