Cocktail Server - Overnight

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $16.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Flexible work schedule

career advancement

Job Description

Rivers Casino is a leading entertainment destination known for its dynamic gaming experience, vibrant atmosphere, and exceptional customer service. As a prominent casino and entertainment venue, Rivers Casino offers a wide array of gaming options, dining experiences, and live entertainment events, attracting a diverse clientele from all walks of life. The casino prides itself on maintaining the highest standards in hospitality and guest satisfaction, making it a sought-after employer in the entertainment and hospitality industry. Employees at Rivers Casino enjoy a fast-paced, engaging work environment that values professionalism, teamwork, and dedication to guest service. The company provides comprehensive training and... Show More

Job Requirements

Must be able to obtain a Pennsylvania Non-Gaming License
Ability to work in a smoking environment
Extended periods of standing and walking, with flexibility for bending, stooping, and twisting during service
Must be able to lift up to 20 pounds frequently
Ability to work various shifts including nights, weekends, and holidays
Ability to communicate effectively in English
Successful completion of RAMP course
Adherence to casino safety protocols

Job Qualifications

Excellent customer service and communication skills, with a keen ability to respond to visual and aural cues
Must be able to communicate with guests verbally in English
Must be able to work in a smoking environment
Proficiency in money handling and basic math skills
Outstanding interpersonal communication skills to engage effectively with guests and team members
Capacity to perform under pressure
Prior experience and a demonstrated track record of sound judgment preferred
Cooperative, helpful, and friendly nature with a well-groomed appearance
Punctuality and adherence to procedures are essential
Ability to successfully complete RAMP (Responsible Alcohol Management Program) course
Adhere to Cut Off Procedures
Ability to work collaboratively as part of a team
Flexibility to work various shifts, including holidays
Ability to obtain and maintain all necessary licensing

Job Duties

Provide efficient, courteous, and professional beverage service to all casino customers
Retrieve empty glasses and ensure their proper placement
Assist in the preparation of drink orders, including icing glasses and garnishing drinks
Manage assigned area by taking drink orders, presenting drinks to customers, and handling payments
Maintain a clean station consistently, and perform designated side work duties
Uphold standards by setting examples with your appearance and work ethic
Address any guest complaints or issues promptly and courteously
Facilitate clear communication between shifts
Maintain a thorough awareness of safety protocols and prevent accidents, reporting any incidents immediately to the supervisor
Flexibility to work across all shifts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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