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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.50
Work Schedule
Fixed Shifts
Night Shifts
Benefits
Free parking
Dental Insurance
Health Insurance
401(k)
Vision Insurance
Life insurance
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, renowned for creating extraordinary experiences for millions of guests every year. Situated in Springfield, Massachusetts, the company is part of a prestigious network of resorts and casinos that seamlessly blend world-class gaming, luxurious accommodations, fine dining, top-tier entertainment, and exceptional guest service. MGM Resorts prides itself on innovation, diversity, and commitment to employees, offering a vibrant workplace where individuals can thrive both personally and professionally. The company emphasizes inclusion and teamwork, encouraging employees to embrace the excitement and diversity of the hospitality environment while contributing to... Show More
Job Requirements
- Must be 21 years of age
- Ability to work graveyard shift from 11:45 PM to 8:30 AM
- Highly motivated and energetic personality
- Preferred 6 months experience as a cocktail or food server in similar environment
- Ability to handle guest complaints calmly and professionally
- Good knowledge of menu and beverage selections
- Must be able to perform physical tasks related to the job
Job Qualifications
- High school diploma or equivalent
- Preferred 6 months experience as a cocktail or food server in a similar environment
- Strong customer service and communication skills
- Ability to work night shifts especially the graveyard shift
- Knowledge of beverage menu and hospitality standards
- Ability to handle multiple tasks efficiently
- Age 21 or older
Job Duties
- Take order and serve food and drinks efficiently and accurately in work area as applicable
- Place order and garnish and serve cocktails to guests
- Maintain complete knowledge of menu items liquor brands beers and non-alcoholic selections available
- Knowledge of hotel services features local attractions and activities to respond to guest inquiries accurately
- Perform opening and closing duties based upon shift assignment including stocking supplies inspecting cleanliness and condition of assigned station and service areas
- Resolve guest complaints within scope of authority or refer the matter to management and notify supervisor or security of unusual events or alleged theft
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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