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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Night Shifts
Job Description
Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is a leading entertainment company that operates a vast collection of intimate music venues throughout the United States. Their portfolio includes iconic venues such as the legendary Fillmore theaters and the intimate House of Blues clubs, providing unparalleled musical experiences for fans and artists alike. Known for superior sound and lighting technology, each venue is custom-designed to foster close connections between performers and their audiences. Live Nation’s commitment extends beyond entertainment to creating a diverse and inclusive workplace that values unity in diversity, reflecting the varied cultures and communities... Show More
Job Requirements
- Ability to work late hours
- Flexible schedule
- Tolerance of all cultures, music, and art forms
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 25 lbs using proper lifting techniques
- Ability to work as part of a team
Job Qualifications
- High school diploma or equivalent
- Minimum 1-year of high-volume cocktail server experience
- Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes
- Experience with point of sales systems
- Responsible Alcohol Training Certification or ability to pass training
- 3 years work experience interacting with people in a positive environment
- Ability to recognize valid IDs
- Experience in a live music environment
- Strong interpersonal communication and teamwork skills
Job Duties
- Anticipate and respond to guests’ needs
- Suggestively sell beverages and menu items
- take orders
- Answer guest questions, make recommendations, up-sell liquors
- Communicate drink orders to bar through Point of Sales system
- Deliver drinks, maneuvering trays through large crowds
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs
- Keep tables clean/wiped
- Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
- Maintain House of Blues safety and sanitation standards
- Follow housekeeping standards per HOB policy
- Keep current on all standard operating procedures
- Request identification from any guest who appears to be under 30 years of age
- Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
- Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
- Ensure that comp and void checks are processed according to HOB policy
- Assist other servers and staff as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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