Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino and Entertainment is a premier entertainment venue known for its vibrant atmosphere and commitment to exceptional guest experiences. Established as a key destination for gaming, dining, and entertainment, the Queen Casino offers a dynamic environment where guests come to relax, enjoy, and create lasting memories. This company prides itself on fostering a positive workplace culture centered around hiring individuals with wonderful attitudes and a dedication to extraordinary service. By focusing on team members' talents, the Queen Casino supports personal and professional growth, ensuring employees continue to develop and thrive within the organization. The company also values teamwork,... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year cocktail server experience in a fast-paced environment
- Food handler certification required
- Must be 21 years of age or older
- Basic mathematical skills
- Hep A vaccination on or before first day of work
- Availability to work weekends, nights and holidays
- Effective verbal and written communication skills in English
- Ability to obtain and maintain liquor certification if applicable
Job Qualifications
- 1 year cocktail server experience in a fast-paced environment
- Food handler certification
- High school diploma or GED
- Must be 21 years of age or older
- Must have basic mathematical skills
- Hep A vaccination on or before first day of work
- Must be able to work weekends, nights and holidays
- Able to effectively communicate in English via verbal and written
- Must be able to obtain and maintain a liquor certification, if applicable
Job Duties
- Participate regularly in departmental and company meetings
- Smile, provide exceptional customer service, and always treat guests and coworkers with respect
- Prepare alcoholic and non-alcoholic drinks to specifications and serve them in an orderly and timely fashion
- Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID
- Be knowledgeable in the products the company serves
- Properly operate the point of sales system, account for all service items, and keep a balanced bank
- Uphold great communication with guests, build rapport, and engage in friendly conversations
- Set and keep workstations and casino floor areas properly stocked, clean, safe, and organized
- Serve drinks, greet guests, bus and run drinks, do side work, and perform other necessary functions under normal operating conditions
- Communicate all guest service opportunities and product shortages or issues to management
- Know and comply with all rules, regulations and policies of the food and beverage department
- Follow the company’s attendance policy as well as other rules and regulations set forth in the handbook
- Abide by all state and local liquor laws
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensure customer service standards are met and retained
- Complete assignable work tasks requested by departmental leaders
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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