Live Nation Entertainment, Inc. logo

Cocktail Server- Good Luck Lounge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Free concert tickets
student loan reimbursement
Adoption and fertility support

Job Description

Live Nation Entertainment is the global leader in live entertainment, encompassing top tier businesses including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is renowned worldwide for event ticketing with over 500 million tickets sold every year to more than 12,000 clients globally. Live Nation Concerts is the largest live entertainment promoter, producing over 40,000 shows and 100+ festivals annually across more than 40 countries for nearly 4,000 artists. This extensive network supports Live Nation Media & Sponsorship in creating strategic music marketing initiatives that connect over 1,000 brands with 98 million live event attendees each year.... Show More

Job Requirements

  • Ability to work late hours
  • Flexible schedule
  • Ability to stand for extended periods
  • Ability to lift or move up to 25 lbs using proper lifting techniques
  • Responsible Alcohol Awareness Training Certification or equivalent
  • 3 years’ experience interacting positively with people
  • Working knowledge of cocktail tray service and drink recipes
  • Tolerance of all cultures, music, and art forms
  • Ability to deal with intoxicated guests in a positive and safety minded manner

Job Qualifications

  • High school diploma or equivalent preferred
  • Minimum 3 years’ work experience in a customer-facing role
  • Knowledge of cocktail tray service and basic food service
  • Experience with responsible alcohol service and drink recipes
  • Familiarity with point of sale systems
  • Certification in Responsible Alcohol Awareness Training or equivalent
  • Ability to work well under pressure in a fast-paced environment
  • Strong interpersonal and communication skills
  • Ability to tolerate and appreciate diverse cultures, music, and art forms

Job Duties

  • Anticipate and respond to guests' needs
  • Suggestively sell beverages and menu items
  • Take orders accurately
  • Answer guest questions and make recommendations
  • Communicate drink orders to bar through Point of Sales system
  • Deliver drinks maneuvering trays through large crowds
  • Maintain line of sight and atmosphere control by circulating through work area
  • Remove dirty glasses and dishes, including lifting bus tubs up to 25lbs
  • Keep tables clean and wiped
  • Clean spills and remove food, trash or obstacles from floor using proper techniques
  • Maintain company safety and sanitation standards
  • Follow housekeeping standards per policy
  • Keep current on all standard operating procedures
  • Request identification from guests appearing under 30 years of age
  • Ensure responsible alcohol service according to laws and company policies
  • Recognize intoxicated guests and refuse further service politely and safely while notifying management
  • Receive and process payments including cash and credit card transactions
  • Ensure comp and void checks are processed according to company policy
  • Assist other servers and staff as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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