Hyatt Hotels Corporation logo

Hyatt Hotels Corporation

Cocktail Server - Full-time - $21.50 per hour incentives

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.50
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Work Schedule

Standard Hours
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Benefits

complimentary room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid sick time
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Wellbeing reimbursement
free colleague meals
Employee stock purchase plan
Access to resort facilities

Job Description

Miraval is a premier wellness resort dedicated to creating a balanced life where healing the whole self and engaging in the present moment are central to its philosophy. Known for bringing imagination, authenticity, and meaningful experiences into the wellness industry, Miraval strives not only to catch the world’s attention but to provide comfort and enrichment to its guests and employees alike. The company embraces the transformative power of the individual to create balance and live the best life possible. As a distinguished leader in luxury wellness resorts, Miraval combines expert wellness programming with top-notch guest services to create an exceptional... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years serving experience in a fine dining or hotel/resort setting
  • Ability to stand and walk for extended periods
  • Strong verbal communication and interpersonal skills
  • In-depth knowledge of beverage menus including beer, wine, and spirits
  • Ability to multitask effectively in a fast-paced environment
  • Familiarity with POS systems
  • Availability to work flexible hours including nights, weekends, and holidays
  • Commitment to health and safety standards and guest satisfaction

Job Qualifications

  • A true desire to serve others in a fast-paced environment
  • Refined verbal communication skills
  • 2 years of serving experience in fine dining or hotel/resort environment preferred
  • Ability to walk and stand on feet for 6-8 hours
  • Extensive knowledge of beer, wine, liquor and coffee
  • Comfortable and efficient with quick turnaround tables
  • Strong multi-tasking skills
  • Excellent time management skills
  • Knowledge and experience operating POS systems

Job Duties

  • Clear communication and collaboration with the bar
  • Ensure compliance with health and safety codes and policies
  • Communicate effectively with guests and colleagues
  • Exhibit a positive, enthusiastic attitude committed to a teamwork effort
  • Treat all colleagues and guests with dignity and respect
  • Knowledge of and adherence to all service standards outlined in Miraval Training Manual
  • Follow specific job duties in opening, closing, and side duties
  • Perform service standards within specific time frames
  • Have awareness of guests and colleagues in room and be attentive to their needs
  • Have extensive knowledge of menus, prices and ability to give detailed descriptions
  • Assist guests in a professional manner ensuring satisfaction
  • Responsible for maintenance of tables in assigned section
  • Attend and participate in pre-shift meetings
  • Maximize revenue by using suggestive selling techniques
  • Inform leaders of guest comments related to quality and service
  • Adhere to Miraval Employee Handbook
  • Assume duties as assigned by leaders

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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