Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Team-oriented work environment
Job Description
This job opportunity is with a casino hospitality establishment that prides itself on delivering outstanding guest service in a dynamic and fast-paced environment. The casino aims to provide an exceptional experience for its patrons through attentive, friendly, and professional service. Known for its vibrant gaming atmosphere and diverse food and beverage offerings, the property is committed to maintaining high standards of cleanliness, customer interaction, and safety compliance to ensure customer satisfaction and repeat visits. As a central part of the hospitality team, this role focuses on beverage and food service, specifically catering to casino patrons. The casino emphasizes a team-oriented... Show More
Job Requirements
- High school diploma or equivalent unless waived
- minimum one year of mixology and cocktail preparation experience
- excellent customer service and guest interaction skills
- ability to work in high-volume, fast-paced environments
- understanding of alcoholic beverages and cocktail recipes
- must obtain or possess ABC certificate of safe alcohol server training
- minimum age of 21
- excellent interpersonal and communication skills
- ability to pass pre-employment drug and alcohol screening
- successful background investigation
- ability to obtain and maintain gaming license
- availability to work nights, weekends, and holidays
- physical ability to stand, walk, lift up to 50 pounds, and work under various environmental conditions
Job Qualifications
- High school diploma or equivalent
- one year of mixology and cocktail preparation experience
- excellent customer service skills
- knowledge of various types of alcohol and cocktail recipes
- ability to handle fast-paced service environments
- ABC certificate of safe alcohol server training (or ability to obtain)
- must be 21 years or older
- excellent interpersonal communication skills
- strong attention to detail and problem-solving skills
- ability to pass pre-employment drug and alcohol screening and background check
- ability to obtain and maintain gaming license
- knowledge of POS systems
- ability to operate a cash register
- knowledge of bar items and liquors
- ability to communicate effectively both verbally and in writing
- ability to work independently and meet deadlines
- ability to establish professional relationships with coworkers
Job Duties
- Greets and takes beverage and food orders from casino patrons
- check in with customers throughout their visit
- understand the bar menu including alcohol and non-alcoholic options and make informed recommendations
- serves beverages and food promptly and professionally
- remains attentive to patrons throughout the gaming experience
- memorizes beverage menus to answer questions and make recommendations
- maintains cleanliness standards in the service area
- attends departmental meetings for product and promotion knowledge
- responds to customer inquiries timely
- reports maintenance or housekeeping issues
- exhibits a professional and courteous demeanor
- follows safety and customer service guidelines
- participates in staff meetings
- contributes to team efforts
- knowledgeable of property and food venues
- promotes and documents drink orders
- prepares cocktails according to specifications and regulations
- inputs orders at point of sale
- presents accurate guest checks timely
- cleans and maintains work area
- collaborates with team members
- addresses guest concerns professionally
- participates in promotional activities or events
- sets up and cleans tables
- maintains proper bar setup and cleans glassware
- checks legal age for alcohol purchase
- provides safe and responsible alcohol service
- keeps an organized work area
- follows guidelines on alcohol service and safety
- performs other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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