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Cocktail Server - Foundation Room New Orleans
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $15.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of several market-leading divisions including Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. Ticketmaster.com stands as a global leader in event ticketing and ranks among the top five eCommerce sites worldwide, attracting over 27 million unique visitors monthly. Live Nation Concerts produces more than 22,000 shows annually for over 2,300 artists across the globe. Artist Nation represents the top artist management company with over 250 artists under its wing. These entities collectively power Live Nation Network, which is a premier provider of entertainment marketing solutions,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in upscale dining and nightlife serving
- TIPS Responsible Alcohol Awareness Training Certification or equivalent
- Flexible schedule including nights and weekends
- Ability to adhere to dress and appearance guidelines
- At least 2 years bottle service experience
- Ability to handle multiple tables efficiently
- Working knowledge of cocktail tray service, drink recipes and Point of Sales systems
- Ability to interact positively with intoxicated guests
- Experience working in live music environments preferred
- Cash handling experience
- Experience recognizing valid IDs
- Ability to stand for prolonged periods and lift up to 25 lbs
- Tolerance of diverse cultures and music
- Excellent communication skills
Job Qualifications
- TIPS Responsible Alcohol Awareness Training Certification or equivalent
- Minimum 2 years experience serving in an upscale dining and nightlife venue
- Working knowledge of high end restaurant operations and responsible alcohol service
- Ability to handle multiple tables efficiently with an upbeat, friendly attitude
- High school diploma or equivalent
- Flexible schedule with ability to work late hours including nights and weekends
- Adherence to dress and appearance guidelines
- Experience with cocktail tray service, basic food service, drink recipes and garnishes, and point of sales systems
- Ability to deal with intoxicated guests safely
- 2 years bottle service experience
- 3 years work experience interacting with people positively
- Tolerance and appreciation of diverse cultures, music and art forms
- Point of Sales knowledge preferred
- Interest in wines, spirits and mixology preferred
- Interest in nightlife preferred
- Cash handling experience preferred
- Experience recognizing valid IDs preferred
- Experience in a live music environment preferred
Job Duties
- Serve food and beverages to guests in a nightclub environment with a cheerful attitude
- Give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP's
- Demonstrate impeccable knowledge regarding upscale dining service
- Exhibit expert confidence in bottle and wine service skills
- Up-sell and offer food and beverage suggestions to guests
- Guide and direct guests through their dining experience with recommendations
- Execute the standards and procedures of bottle service flawlessly
- Maintain professional grooming standards
- Handle cash and operate Point of Sales system
- Manage interactions with intoxicated guests in a positive and safety-minded manner
- Anticipate and respond to guests' needs
- Suggestively sell beverages and menu items
- Communicate drink orders to bar through Point of Sales system
- Deliver drinks while maneuvering trays through large crowds
- Maintain line of sight and atmosphere control
- Remove dirty glasses, dishes, ashtrays and keep tables clean
- Clean spills and remove obstacles from floor using proper techniques
- Adhere to House of Blues safety and sanitation standards
- Request identification from guests appearing under 30 years old
- Ensure responsible alcohol service and refuse service to intoxicated guests courteously
- Process payments including cash, credit cards and travelers checks
- Assist other servers and staff as needed
- Attend pre-shift meetings conducted by Manager on Duty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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