Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
student loan reimbursement
Adoption and fertility support
Job Description
Live Nation Entertainment is a global leader in live entertainment, recognized for its influential role in music concerts, ticketing, and media sponsorships. It comprises prominent segments including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster, a key component of Live Nation, is the world’s leading event ticketing platform, responsible for selling over 500 million tickets annually to more than 12,000 clients worldwide. Live Nation Concerts, the largest live entertainment provider globally, promotes upwards of 40,000 shows and over a hundred festivals each year, representing nearly 4,000 artists across more than 40 countries. This expansive network enables Live... Show More
Job Requirements
- Ability to work late hours
- Flexible schedule
- Ability to lift or move up to 25 pounds using proper lifting techniques
- Ability to stand for extended periods
- Ability to work in fast-paced, noisy, and sometimes stressful environments
Job Qualifications
- Three years’ work experience interacting with people in positive environments
- Working knowledge of cocktail tray service
- Knowledge of basic food service
- Experience with responsible alcohol service
- Familiarity with drink recipes and garnishes
- Experience using point of sale systems
- Responsible Alcohol Awareness Training Certification or equivalent
- Ability to deal with intoxicated guests in a positive and safety minded manner
- Tolerance of all cultures, music and art forms
- Preferred experience in cash handling
- Preferred experience recognizing valid IDs
- Preferred experience in a live music environment
Job Duties
- Anticipate and respond to guests' needs
- Suggestively sell beverages and menu items
- Take orders accurately
- Answer guest questions and make recommendations
- Up-sell liquors responsibly
- Communicate drink orders to bar through Point of Sales system
- Deliver drinks while maneuvering trays through large crowds
- Maintain line of sight and atmosphere control by circulating through work area
- Remove dirty glasses and dishes including lifting or moving bus tubs up to 25 lbs
- Keep tables clean and wiped
- Clean spills and remove food, trash or other obstacles from floors using proper lifting techniques
- Maintain House of Blues safety and sanitation standards
- Follow housekeeping standards per HOB policy
- Request identification for guests appearing under 30 years of age
- Ensure responsible alcohol service according to policies and local ordinances
- Recognize and manage intoxicated guests courteously and safely, alerting management when necessary
- Process payments and handle cash, credit card, and Traveler’s check transactions per policy
- Ensure comp and void checks are processed appropriately
- Assist other servers and staff as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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