Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial benefits
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a dynamic and renowned hospitality company dedicated to creating extraordinary guest experiences across its diverse portfolio of restaurants and entertainment venues. With a strong foundation built on passion for hospitality and a commitment to excellence, XRG is recognized as a leader in the industry, offering innovative dining concepts and a unique culture that fosters growth and teamwork. Celebrated as a certified Top Workplace for five consecutive years, XRG values the hard work and dedication of its team members, encouraging a culture where everyone is motivated to deliver unforgettable eXperiences rather than just meals. This approach... Show More
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in English with staff, clients, and the public
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all monies and independent banking procedures
- Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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