Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a distinguished hospitality company renowned for delivering exceptional dining experiences through its unwavering commitment to quality, service, and innovation. Operating multiple restaurant brands and venues, XRG has established itself as a leader in the restaurant industry, continuously setting high standards by fostering a culture of passion, excellence, and guest satisfaction. The organization's dedication to hospitality goes beyond serving meals—it aims to create memorable eXperiences that keep guests coming back. XRG prides itself on a unique and inclusive work culture, emphasizing employee growth, flexibility, and community. The company has been recognized as a Certified Top Workplace... Show More
Job Requirements
- High school diploma preferred
- minimum of two (2) years related experience
- 21+ years of age
- valid driver’s license
- proof of eligibility to work in the United States
- possession of or ability to possess all state required work cards
- ability to communicate effectively in English
- ability to lift up to 50 lbs
- ability to stand and walk for long periods
- ability to perform repetitive movements
- ability to follow safety and sanitation standards
- ability to comply with state and federal liquor laws
Job Qualifications
- High school diploma preferred
- proof of eligibility to work in the United States
- valid driver’s license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- experience with POS systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- recognize and cultivate regular guests and repeat business
- take and enter orders into POS system promptly and accurately
- ensure all the food and drinks are served immediately and according to specifications
- ensure that all the necessary stock is being replenished during the shift
- move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps, and all other tender types
- collect required signatures from guest and promptly close guest checks
- ensure accurate accounting of all monies and independent banking procedures
- sign all cash out slips legibly
- ensure complete and proper check out procedures
- clean all spills immediately and place all trash in proper receptacles
- inform management of any complaint, comments or incident
- ensure nightly/weekly and opening/running/closing duties are completed
- record and report any equipment failure and/or safety hazards to management immediately
- assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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