Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Health Insurance
Paid sick time
Job Description
Xperience Restaurant Group (XRG) is a vibrant and dynamic hospitality company committed to delivering extraordinary dining experiences. Known for its passion for hospitality, XRG has built its reputation on a foundation of unwavering dedication by its team members who consistently strive for excellence. Established as a leader in the restaurant industry, XRG is celebrated for its unique culture, competitive pay, and exceptional opportunities for career growth. The company places a strong emphasis on creating memorable moments for guests, making each meal more than just food but an entire experience. XRG takes pride in fostering a work environment where every team... Show More
Job Requirements
- High school diploma preferred
- Minimum two years related experience
- Ability to communicate effectively in English
- 21 plus years of age
- Valid driver's license
- Eligibility to work in the United States
- Possession or ability to possess required work permits
- Experience with POS systems
- Familiarity with beer and spirits
- Knowledge of sanitation and safety standards
- Ability to safely lift up to 50 pounds
- Ability to stand and walk for long periods
- Ability to handle and move restaurant furniture
- Ability to manage guest complaints professionally
- Adherence to state and federal liquor laws
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all monies and independent banking procedures
- Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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