Cocktail Server / Bottle Service - Mosaic Nightclub & Lounge
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Tips
flexible scheduling
team environment
training provided
Opportunity for growth
Employee Discounts
Equal opportunity employer
Job Description
Mosaic is a sleek and sophisticated cocktail lounge located in the heart of downtown Baltimore, known for its vibrant atmosphere that blends dance, decadence, and indulgence. This premier destination boasts a stylish setting with soft seating arrangements, champagne by the glass, and an inviting outdoor patio that has quickly become known as Baltimore's living room. Whether guests are dropping in for cocktails after work, hosting private parties, or seeking late-night festivities, Mosaic offers a dynamic environment accentuated by a curated soundtrack from the area's top DJs. The venue caters to a diverse clientele seeking an upscale yet comfortable social experience... Show More
Job Requirements
- Must be at least the legal age to serve alcohol in the state
- minimum 1 year serving experience in a fast-paced environment
- ability to lift and carry up to 50 pounds
- able to stand and move throughout the facility during shift
- able to bend, stoop, and kneel as needed
- ability to communicate clearly and professionally with guests and team
- possession of alcohol awareness certification or valid food handling permit if required
- able to work nights, weekends, and holidays
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue
- preferably nightclub environment
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments
- must meet state legal age requirements
- must speak fluent English
- other languages preferred
- courteous, pleasant, and good-natured
- strong communication skills for interaction with guests, bartenders, wait staff, cooks, and supervisors
- alcohol awareness certification and/or valid food service permit or health/food handler card as required by local or state government
- ability to read and write effectively
- basic math skills for handling cash and credit
- availability to work nights, weekends, and holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- serve cocktails and/or menu items to bar guests
- up-sell when taking orders
- maintain professionalism while being energetic and outgoing
- provide outstanding and professional service with a smile
- communicate effectively and clearly with co-workers and kitchen staff verbally and via point of sales system
- communicate with guests clearly, patiently and with good humor
- be well-versed in all concept products and menu items to guide guest experience and sell food and beverage items
- consistently check guests' identification for legal alcohol consumption requirements
- monitor guest behavior and alcohol consumption to determine when to cease service
- notify management of incidents involving excessive alcohol consumption
- complete all assigned side work
- accurately account for all sales and payments from guests
- alert management of any service and/or safety issues
- make service recovery gestures to ensure guest satisfaction
- promote teamwork and quality service through coordination with other departments
- coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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