COCKTAIL SERVER BIEN SHUR

The Pueblo of Sandia is a recognized and respected establishment committed to delivering an exceptional hospitality experience. As a multifaceted hospitality provider, the Pueblo operates various bars and restaurants that cater to a diverse range of guests seeking both casual and elevated dining and beverage service. Rooted in a philosophy emphasizing integrity, fairness, collaboration, communication, and recognition for performance excellence, the Pueblo of Sandia prides itself on fostering an inclusive work environment that supports career growth and ongoing success. As an employer, it seeks to attract and retain a qualified and motivated workforce that believes in delivering quality service and maintaining a standard of excellence throughout every aspect of the guest experience.

The position available is for a hospitality team member responsible for ensuring outstanding guest service within multiple bars and restaurants under the Pueblo of Sandia. This role is focused primarily on taking and delivering drink and food orders efficiently while maintaining compliance with all applicable alcohol service regulations and guidelines. Every interaction with guests represents the opportunity to create a positive and memorable experience, and the role demands a combination of friendly demeanor, professionalism, and attentiveness to detail.

The team member will be instrumental in maintaining the atmosphere and cleanliness of the venues, including setup at the beginning of shifts and breakdown at closing, alongside managing guest inquiries and coordinating closely with bartenders, servers, hosts, and other team members. Their duties also extend to responsible alcohol service, ensuring that all patrons are properly checked for valid identification and that intoxicated guests are managed tactfully and according to policy.

This is a dynamic and fast-paced environment requiring excellent multitasking skills, proficiency with Point-Of-Sale systems, and a high level of interpersonal communication. The position offers an engaging opportunity for those passionate about hospitality and guest service. Given the critical nature of the role in the overall guest experience, punctuality, regular attendance, and adherence to appearance standards are essential. The Pueblo of Sandia also supports continuous learning and improvement, including participation in required trainings and daily briefings.

Overall, this hospitality role offers the chance to be part of a respected institution with a commitment to service excellence, a positive and inclusive workplace culture, and ongoing opportunities for professional growth and development within the Pueblo of Sandia's hospitality operations.