Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexibility
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a distinguished hospitality company dedicated to creating exceptional dining experiences for its guests through a commitment to excellence and innovation. Established as a leader in the restaurant industry, XRG is renowned for its high standards, vibrant culture, and passionate team members who drive success by delivering not just meals but unforgettable eXperiences. With a company ethos centered around dedication, teamwork, and growth, XRG has earned recognition as a certified Top Workplace for five consecutive years, reflecting its strong commitment to employee satisfaction and career development.
At XRG, every team member plays a crucial rol... Show More
At XRG, every team member plays a crucial rol... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years related experience in a restaurant or hospitality role
- Must be 21 years of age or older
- Valid driver’s license
- Ability to possess all state-required work permits or cards
- Proficient with POS systems
- Knowledge of beer, spirits, and safe alcohol service
- Strong guest relations skills
- Understanding of sanitation and safety standards
- Ability to communicate clearly in English
- Physical capability to stand and walk for extended periods
- Ability to lift up to 50 lbs
- Flexibility to work varied shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all monies and independent banking procedures
- Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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