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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Job Description
Dave & Buster's is a popular entertainment and dining establishment that combines a full-service restaurant with an exciting arcade and gaming venue. Known for its fun, vibrant atmosphere, Dave & Buster's offers guests a unique experience where they can enjoy great food, drinks, and a wide variety of games all under one roof. The company prides itself on delivering exceptional service and creating memorable moments for guests of all ages. Recognized for its commitment to quality, innovation, and guest satisfaction, Dave & Buster's has established itself as a leader in the entertainment dining industry with locations across the United States.<... Show More
Job Requirements
- Meet minimum legal age for serving alcohol
- Maintain a friendly and approachable demeanor
- Be available to work days, nights, and/or weekends
- Function effectively in a lively, fast-paced environment
- Read and understand orders and instructions
- Carry trays weighing up to 20 pounds
- Stand and walk for extended periods
- Reach, bend, stoop and wipe down surfaces frequently
Job Qualifications
- The physical demands described below are representative of those that must be met by a Cocktail Server to successfully perform the essential functions of this job
Job Duties
- This role requires excellent communication skills and a friendly attitude as you deliver beverages and interact directly with our Guests throughout the venue
- Consistently provide outstanding Guest service by delivering a winning combination of drinks, food, and entertainment in an atmosphere focused on maximum fun
- Keep your immediate supervisor informed of any issues or significant unusual occurrences, and take prompt corrective action or suggest alternative solutions
- Provide timely and efficient beverage service while effectively managing your service flow and communicating necessary information to Guests, fellow Team Members, and Managers
- Approach Guests with a warm and enthusiastic attitude while managing various job responsibilities
- Smile and acknowledge Guests upon their arrival at their tables or designated areas
- Assist Guests with their drink orders, answer questions knowledgeably, and offer suggestions
- Serve alcoholic and non-alcoholic beverages accurately and efficiently according to established recipes and standards
- Maintain a clean and organized service area, ensuring all necessary supplies are stocked and ready for service
- Handle guest payments accurately and responsibly
- Verify the identification of Guests to ensure they meet the minimum legal age requirements for alcohol consumption
- Monitor Guest alcohol consumption and intervene responsibly when necessary in accordance with company policies and legal regulations
- Wish departing Guests farewell, ensuring their satisfaction and inviting them to return
- Inform the Manager of any Guest who appears dissatisfied or has a complaint
- Adhere to all company policies and procedures regarding responsible alcohol service
- Assist in stocking and maintaining beverage inventory for your service area
- Ensure cleanliness of guest tables and surrounding areas
- Collaborate with other Team Members to ensure smooth and efficient service throughout the venue
- Maintain a positive and cooperative working relationship with all company Team Members to foster a harmonious and productive environment
- Must meet the minimum legal age requirement for serving alcohol in the relevant jurisdiction
- Reasonable accommodations may be made to enable individuals with disabilities to perform these functions
- While performing the duties of this position, the Cocktail Server will regularly be required to:
- Maintain a friendly and approachable demeanor and smile frequently
- Be available to work during days, nights, and/or weekends as needed
- Function effectively in a lively, fast-paced environment with potential distractions
- Read and understand handwritten or printed orders and instructions
- Carry trays of drinks weighing up to 20 pounds
- Move around the facility and stand for extended periods while serving guests
- Walk or stand for the majority of the shift
- Reach, bend, stoop, and wipe down surfaces frequently
Job Qualifications
Experience
No experience required
Job Location
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