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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.25 - $15.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Great pay
great tips
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
Employee Discounts
Job Description
Maggiano's Little Italy is a renowned restaurant chain that prides itself on offering an authentic Italian dining experience. With its roots deeply embedded in the rich culinary traditions of pre-war Little Italy, each of its restaurants reflects the unique history and culture of its host city. Despite being a chain, Maggiano's prides itself on operating like an extended family, with a strong commitment to community, quality, and authentic hospitality. The brand is celebrated for its scratch kitchen, authentic family recipes, and elegant banquet facilities, creating an atmosphere that is both inviting and steeped in tradition. Known for delivering exceptional customer... Show More
Job Requirements
- Minimum of 2 years full-service restaurant experience or equivalent
- Knowledge of menu and specials including wine, liquor lists and special drinks
- Familiarity with accounting procedures
- Understanding of restaurant layout with table and station numbers
- Ability to meet schedule requirements punctually
- Courteous and pleasant demeanor
- Patient and courteous response to difficult guests
- Acceptance of constructive criticism
- Good interpersonal skills with co-workers
- Clean and well-manicured appearance
- Ability to stand and walk throughout entire shifts
- Physical ability to safely transport food and beverages on varying surfaces
- Willingness to work nights, weekends and holidays
Job Qualifications
- Minimum of 2 years full-service restaurant experience or equivalent
- Knowledge of menu and specials
- Familiarity with wine list
- Familiarity with liquor list and special drinks
- Understanding of accounting procedures
- Knowledge of restaurant layout including table and station numbers
- Familiarity with individual restaurant orientation material including rules and philosophies
- Ability to meet personal schedule requirements punctually
- Courteous, pleasant and good natured
- Ability to respond to the needs of difficult guests with patience and courtesy
- Ability to accept constructive criticism
- Ability to get along well with co-workers
- Ability to maintain a clean, well-manicured personal appearance
- Ability to stand and walk for an entire shift
- Ability to safely transport food and beverages over slick, uneven surfaces
- Capability to transport food to serve a party of 4 in a single trip
- Ability to work nights, weekends and holidays
Job Duties
- Effectively service a 6 table station
- Accurately account for and balance all sales and receipts
- Communicate clearly with the kitchen both verbally and utilizing the computer register system
- Present and encourage current promotional information and materials to guests
- Accurately account for all guest checks issued
- Accurately record and account for all items ordered and served
- Accurately accept payment from guests
- Notify guests of any automatic gratuity
- Perform calmly and effectively under pressure
- Communicate with guests clearly, patiently, courteously and with good humor
- Perform varied duties to ensure all aspects of service according to standing operating procedure
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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