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Dave & Buster's logo

Cocktail Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Training and Development

Job Description

Dave & Buster's is a premier entertainment and dining establishment known for combining a unique mix of dining, arcade games, and live entertainment to create an exciting destination for guests of all ages. With locations across the United States, Dave & Buster's offers an environment where fun and great service come together to provide memorable experiences. The company's commitment to exceptional guest service, innovative entertainment options, and a vibrant atmosphere has made it a popular venue for family outings, parties, and social gatherings.

As a Cocktail Server at Dave & Buster's, you play a vital role in enhancing the gue... Show More

Job Requirements

  • Maintain a friendly and approachable demeanor and smile frequently
  • Be available to work during days, nights, and/or weekends as needed
  • Function effectively in a lively, fast-paced environment with potential distractions
  • Read and understand handwritten or printed orders and instructions
  • Carry trays of drinks weighing up to 20 pounds
  • Move around the facility and stand for extended periods while serving guests
  • Walk or stand for the majority of the shift
  • Reach, bend, stoop, and wipe down surfaces frequently

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Knowledge of drink recipes and beverage service standards
  • Excellent communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to verify legal identification for alcohol service

Job Duties

  • Consistently provide outstanding guest service by delivering a winning combination of drinks, food, and entertainment in an atmosphere focused on maximum fun
  • Keep your immediate supervisor informed of any issues or significant unusual occurrences, and take prompt corrective action or suggest alternative solutions
  • Provide timely and efficient beverage service while effectively managing your service flow and communicating necessary information to guests, fellow team members, and managers
  • Approach guests with a warm and enthusiastic attitude while managing various job responsibilities
  • Smile and acknowledge guests upon their arrival at their tables or designated areas
  • Assist guests with their drink orders, answer questions knowledgeably, and offer suggestions
  • Serve alcoholic and non-alcoholic beverages accurately and efficiently according to established recipes and standards
  • Maintain a clean and organized service area, ensuring all necessary supplies are stocked and ready for service
  • Handle guest payments accurately and responsibly
  • Verify the identification of guests to ensure they meet the minimum legal age requirements for alcohol consumption
  • Monitor guest alcohol consumption and intervene responsibly when necessary in accordance with company policies and legal regulations
  • Wish departing guests farewell, ensuring their satisfaction and inviting them to return
  • Inform the manager of any guest who appears dissatisfied or has a complaint
  • Adhere to all company policies and procedures regarding responsible alcohol service
  • Assist in stocking and maintaining beverage inventory for your service area
  • Ensure cleanliness of guest tables and surrounding areas
  • Collaborate with other team members to ensure smooth and efficient service throughout the venue
  • Maintain a positive and cooperative working relationship with all company team members to foster a harmonious and productive environment
  • Must meet the minimum legal age requirement for serving alcohol in the relevant jurisdiction

Job Qualifications

Experience

No experience required


Job Location

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