Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.25 - $15.25
Work Schedule
Flexible
Benefits
Marriott Employee Discounts Worldwide
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
short-term disability insurance
long-term disability insurance
Tuition Reimbursement Program
401(k) with discretionary company matching
Employee assistance program
Job Description
The Kessler Collection is a distinguished portfolio of luxury boutique hotels, unique restaurants, and experiential offerings, all with a distinctive Bohemian twist. Recognized for their captivating hotels, the collection prominently features curated art, original music, unique and thoughtful architecture, and stories that weave a rich narrative around every corner. Situated in sought-after destinations, these hotels cater to travelers who desire not just a place to stay, but immersive experiences that inspire and delight. The company is deeply committed to cultivating inspiring places and providing intuitive service, ensuring that every guest interaction is memorable and exuberant. They wholeheartedly support the development... Show More
Job Requirements
- High school diploma, GED degree, or related training equivalent
- Minimum 1 year of relevant work experience in similar scope and title
- Experience within luxury brand or markets
- Preferred student or graduate of hotel management
- Ability to work in a shared, noisy environment
- Ability to cope with changing priorities and deadlines
- Flexibility to work varied schedules exceeding or below 40 hours weekly
- Ability to stand and walk up to 8 hours daily
- Ability to push, pull, and lift up to 20 lbs
- Ability to travel by foot or various transport means involving sitting, standing, and waiting
Job Qualifications
- High school diploma, GED degree, or related training equivalent
- Minimum 1 year of relevant work experience in a similar role
- Experience within luxury brands or markets
- Preferred: enrollment or graduation from hotel management studies
- Knowledge of wine, alcoholic and non-alcoholic beverages
- Knowledge of guest service etiquette and proper food and beverage serving techniques
- Ability to perform cocktail server tasks and proficient use of job-related software and property management systems
- Ability to remain calm, use sound judgment, and solve problems
- Ability to multitask and maintain service quality across multiple tables
- Ability to read and interpret safety rules and manuals
- Ability to demonstrate cash handling procedures and calculate financial figures
- Strong written, verbal, and interpersonal skills
Job Duties
- Greet and interact with internal and external guests in a warm and friendly manner using professional nomenclature
- Operate the telephone system and answer calls promptly using correct salutation and etiquette
- Maintain guest privacy and confidentiality of personal information and key control
- Maintain integrity of company proprietary information and protect company assets
- Maintain thorough knowledge of menu items, beer, liquor, and wine
- Present menu, answer questions, and make food and beverage suggestions
- Explain, pair, and recommend wine from the wine list
- Serve food and beverage in a genuine, friendly, professional, and efficient manner
- Clear and reset counters or tables after each course
- Assist dining room servers by setting tables, serving guests, keeping menus clean, and maintaining knowledge
- Assist with providing tables with beverages
- Remove and replace solid linens
- Transport dirty dishes to dishwashing station
- Polish silver and glass as needed
- Seat guests in the dining room
- Relay orders to kitchen through POS and help serve courses
- Total bills and accept payments
- Utilize property management systems and follow cash handling procedures
- Set up bar and dining room thoroughly and swiftly
- Assist bartenders as needed
- Stock and polish glassware
- Complete opening, closing, and daily side-work procedures
- Maintain neat and organized work area adhering to sanitation standards
- Comply with company policies and procedures
- Maintain neat, clean, and professional appearance
- Follow safety and security policies and report hazards
- Welcome and accommodate guests with disabilities
- Develop positive working relationships and support team goals
- Attend required training and meetings
- Perform all other duties as assigned
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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