Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.50 - $15.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Highgate is a prominent real estate investment and hospitality management company, managing a vast portfolio exceeding $15 billion in assets across more than 400 hotels located in North America, Europe, the Caribbean, and Latin America. With a legacy spanning over 30 years, Highgate stands as an innovator in the hospitality sector, expertly guiding properties through every stage of their lifecycle—from initial planning and development to recapitalization and eventual disposition. The company's strategic approach includes developing a diverse array of bespoke lifestyle brands, established legacy brands, and independent hotels and resorts. Their properties are characterized by contemporary programming and a strong... Show More
Job Requirements
- Must be of legal age to serve alcoholic beverages according to local state laws
- Flexible and long hours sometimes required
- Ability to stand for entire shift
- Capable of exerting up to 20 pounds of force occasionally and 10 pounds frequently
- Effective communication and listening skills
- Attention to detail and guest-focused attitude
- Ability to attend all required meetings and training
- Maintain regular attendance as per scheduling needs
- High standards of personal appearance and grooming
- Compliance with Highgate Hotel Standards and regulations
- Ability to identify problems and implement solutions
- Ability to understand and apply complex information
- Willingness to cross-train in other hotel-related areas
- Maintain confidentiality of information
- Show initiative and anticipate guest or operational needs
- Maintain a friendly and warm demeanor at all times
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Knowledge of state liquor laws
- Ability to communicate effectively both verbally and in writing
- Ability to multitask and prioritize tasks
- Familiarity with computer systems used in hospitality
- Demonstrated ability to maintain confidentiality
- Ability to work effectively in a team environment
- Strong problem-solving skills
Job Duties
- Be attentive, friendly, helpful and courteous to guests, managers and fellow employees
- Complete opening and closing checklists according to standards
- Welcome guests, take their drink orders, relay orders to bartender, process and deliver orders, receive payment
- Have knowledge of garnishes for each drink
- Process credit card and room charges
- Clear and clean tables when guests leave and return glasses to be washed
- Keep lounge area clean and free from debris at all times
- Follow all cash handling policies and prepare closing report for night audit
- Perform all side work duties according to the schedule
- Maintain full knowledge of state liquor laws
- Be familiar with the computer system
- Assist the bartender in drink preparation as needed
- Help set up and break down hors d'oeuvres tables during cocktail hour
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Qualifications
Experience
No experience required
Job Location
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