Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
Paid Time Off
Employee Discounts
Training and Development
Health Insurance
team environment
Job Description
This position is offered by a dynamic Food and Beverage department within a bustling casino environment dedicated to providing exceptional service and an unforgettable guest experience. Renowned for blending entertainment with hospitality, the establishment's commitment to excellence ensures patrons receive top-notch beverage services delivered with professionalism and courtesy. The casino’s Food and Beverage team plays a pivotal role in creating a vibrant atmosphere that complements the gaming and leisure activities, enhancing customer satisfaction and loyalty.
The role of Cocktail Server is essential within this setting, involving direct interaction with casino customers to provide prompt and courteous beverage service. This pos... Show More
The role of Cocktail Server is essential within this setting, involving direct interaction with casino customers to provide prompt and courteous beverage service. This pos... Show More
Job Requirements
- Must be 21 years or older
- High school diploma or equivalent
- Prior serving experience preferred
- Knowledge of POS systems
- Must be available to work flexible shifts, weekends, and holidays
- Must possess outstanding interpersonal communications skills
- Must possess a cooperative, helpful, and friendly nature
- Present a neat, clean, well-groomed appearance
- Ability to obtain and maintain all necessary licensing
Job Qualifications
- Must be 21 years or older
- High school diploma or equivalent
- Prior serving experience preferred
- Knowledge of POS systems
- Must be available to work flexible shifts, weekends, and holidays
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members
- Must also possess a cooperative, helpful, and friendly nature, and present a neat, clean, well-groomed appearance
- Ability to obtain and maintain all necessary licensing
Job Duties
- Exhibits proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages
- Adheres to established company and departmental procedures, guidelines, and policies, including but not limited to guest service, cash handling, sanitation, and organization
- Maintains a clean station and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
- Collects drink order from Bartender, adds appropriate garnish, places on tray, and serves to patrons with cocktail napkins
- Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
- Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines
- Picks up empty glasses and returns them to the proper area
- Cleans and replaces dirty ashtrays if applicable
- Assists all guests regardless of where they are seated
- Handles any guest's complaints or problems in a prompt and courteous manner
- Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur
- Ensures thorough communication between shifts
- Performs all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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