Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $8.75 - $14.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
meal discounts
Job Description
Kessler Hospitality is a distinguished name in the boutique hotel industry, known for its portfolio of artistically inspired hotels characterized by unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties located across Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, Kessler Hospitality caters to travelers seeking an immersive experience that combines art, music, and cultural influences in a deliberately approachable environment. Founded as a pioneering member of the Marriott Autograph Collection, Kessler Hospitality introduced seven unique hotels under the Autograph Collection brand, setting a high standard for individuality, bold style, and thoughtful service geared towards the individualist... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or a related field preferred
- Flexible and able to work long hours
- Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently
- Ability to stand during entire shift
- Ability to maneuver through dining area while carrying full trays of food and beverages
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or a related field preferred
- Effective communication and interpersonal skills
- Ability to multitask and prioritize workload
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Professional appearance and grooming standards
Job Duties
- Provide the highest quality of service to guests in an attentive, courteous, and efficient manner
- Receive and deliver guest orders accurately and timely
- Collect payment from guests and process transactions
- Communicate effectively with guests and employees verbally and in writing
- Listen to and clarify any concerns raised by guests or employees
- Multitask and prioritize departmental functions to meet deadlines
- Maintain high standards of personal appearance, including proper uniform and nametag
- Comply with hotel standards and regulations to ensure safe and efficient operations
- Attend all hotel required meetings and trainings
- Identify problem areas in service and assist in implementing solutions
- Handle problems proactively, anticipating, preventing, identifying, and resolving issues as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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