Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino and Entertainment is a premier gaming and hospitality establishment known for delivering an exceptional guest experience in a vibrant and dynamic environment. As a leader in the casino and entertainment industry, Queen Casino prides itself on fostering a workplace culture that values dedication, teamwork, and a positive attitude. The company is committed to hiring individuals who exhibit a passion for hospitality and a genuine desire to provide extraordinary service to guests and colleagues alike. With a strong focus on talent development, Queen Casino encourages its team members to leverage their strengths and grow within the company, supporting... Show More
Job Requirements
- 1 year cocktail server experience in a fast-paced environment
- Food handler certification
- High school diploma/GED
- Must be 21 years of age or older
- Must have basic mathematical skills
- Hep A vaccination on, or before, first day of work
- Must be able to work weekends, nights and holidays
- Able to effectively communicate in English via verbal and written
- Must be able to obtain and maintain a liquor certification, if applicable
Job Qualifications
- 1 year cocktail server experience in a fast-paced environment, required
- Food handler certification, required
- High school diploma/GED, required
- Must be 21 years of age or older
- Must have basic mathematical skills
- Hep A vaccination on, or before, first day of work
- Must be able to work weekends, nights and holidays
- Able to effectively communicate in English via verbal and written
- Must be able to obtain and maintain a liquor certification, if applicable
Job Duties
- Participate regularly in departmental and company meetings
- Smiles, provides exceptional customer service, and always treats guests and coworkers with respect
- Prepares alcoholic and non-alcoholic drinks to specifications and serves them in an orderly and timely fashion
- Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID
- Knowledgeable in the products the company serves
- Properly operates the point of sales system, accounts for all service items, and keeps a balanced bank
- Understands salesmanship and customer service is what makes this position successful for the company and the team members
- Ability to uphold great communication with guest, build rapport, and engage in friendly conversations
- Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized
- Serves drinks, greet guests, busses and runs drinks, does side work, plus any other normal functions required to service our guests under normal operating conditions
- Communicates all guest service opportunities and product shortages or issues to management
- Knows and complies with all rules, regulations and policies of the food and beverage department
- Follows the company's attendance policy as well as other rules and regulations set forth in the handbook
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Must abide by all state and local liquor laws
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensure customer service standards are met and retained
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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