Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Tips
complimentary RTD EcoPass
Paid sick time
401(k) program with employer matching
Discounts on hotels and restaurants
Employee Referral Bonus Program
Job Description
Rook is a vibrant and unique establishment located atop the Catbird Hotel in Denver's trendy RiNo district. This venue is a perfect blend of a laidback clubhouse and a sophisticated cocktail lounge, offering guests an unparalleled experience that combines an expansive skyline rooftop with a cozy indoor space. The atmosphere at Rook is intentionally relaxed and welcoming, catering to a diverse clientele who enjoy everything from a competitive game of cornhole to savoring expertly crafted cocktails. Rook’s tagline, “Rounds not Rivals,” perfectly encapsulates the spirit of camaraderie and enjoyment that defines this spot, making it a favorite among locals and... Show More
Job Requirements
- High school education or equivalent
- previous experience in a similar position of 3 months or longer
- basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- knowledge of standard cash-handling procedures
- fluent in oral and written English
- ability to perform multiple tasks at one time
- highly organized and able to pay attention to sound and sight details in crowded and noisy situations
- ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Job Qualifications
- High school education or equivalent
- previous experience in a similar position of 3 months or longer
- basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- knowledge of standard cash-handling procedures
- fluent in oral and written English
- ability to perform multiple tasks at one time
- highly organized and able to pay attention to sound and sight details in crowded and noisy situations
- ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Job Duties
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
- remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
- completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers
- maintains cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
- controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
- receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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