Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a dominant presence in major U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate is a significant player in the hospitality sector. The company's portfolio encompasses properties across the globe, including Europe, Latin America, and the Caribbean, representing an asset value exceeding $20 billion and generating over $5 billion in cumulative revenues. Highgate offers expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Moreover, the company... Show More
Job Requirements
- High school diploma or equivalent
- Legal age to serve alcoholic beverages according to state laws
- Ability to stand for entire shift
- Effective verbal and written communication skills
- Ability to multitask and prioritize
- Flexibility to work long and varying hours
- Adherence to hotel standards and policies
- Ability to maintain personal grooming and uniform requirements
- Willingness to attend meetings and trainings
- Problem-solving ability
- Initiative and confidentiality
- Ability to work collaboratively with team members
- Capacity to handle light physical tasks such as lifting up to 20 pounds occasionally
- Maintain a friendly and service-oriented attitude
Job Qualifications
- High school diploma or equivalent or experience in a hotel or related field preferred
- Must be of legal age to serve alcoholic beverages according to local state laws
- Flexible availability including long hours
- Ability to stand for entire shift
- Effective communication skills with all levels of employees and guests
- Skilled at listening, understanding, and clarifying concerns
- Ability to multitask and prioritize departmental functions
- Attentive, friendly, courteous, and service-oriented approach
- Attend all required hotel meetings and trainings
- Maintain regular attendance
- Maintain high standards of personal appearance and grooming including uniform and nametag
- Comply with hotel standards and regulations
- Problem-solving skills and ability to identify solutions
- Ability to understand and apply complex information
- Willingness to cross-train in other hotel areas
- Maintain confidentiality
- Show initiative by anticipating guest and operational needs
- Friendly and warm demeanor at all times
Job Duties
- Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Complete opening and closing checklist according to standards
- Welcome guests, take drink orders, relay order to bartender, deliver order, and receive payment
- Know the proper garnishes for each drink
- Process credit card and room charges
- Clear and clean tables and return glasses for washing
- Keep lounge area clean and free from debris at all times
- Follow all cash handling policies and prepare closing reports
- Perform all side work duties according to schedule
- Have full knowledge of state liquor laws
- Be familiar with the computer system
- Assist bartender with preparing drinks when needed
- Help with hors d'oeuvres tables during cocktail hour, including setup and breakdown
- Ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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