Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
tipped position
Hourly wage plus tips
Opportunity for tips
Chance to work in a dynamic environment
team-oriented workplace
skill development in customer service
Flexible night and weekend shifts
Job Description
Baltimore City is home to one of the most exciting and vibrant nightlife destinations inspired by the toughest sport on dirt - bull riding. Known as Baltimore City's most stunning country bar, this venue brings the spirit of the rodeo and southern hospitality right into the heart of the city. The bar hosts live country and southern rock music performances, creating a lively and energetic atmosphere that appeals to both locals and visitors looking for an authentic and enjoyable country-themed nightlife experience. Whether it is the thrill of live music, the excitement of bull ridin', or simply gathering with friends... Show More
Job Requirements
- Handling, carrying or lifting items weighing up to 50 pounds
- able to efficiently and safely stand and move about the entire facility during each shift
- able to bend, stoop, kneel, and lift
- legal age to serve alcohol
- able to communicate clearly in English
- able to work nights, weekends, and holidays
- able to complete side work efficiently
- able to provide excellent customer service
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue, preferably nightclub environment
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
- must meet state legal age requirements
- must speak fluent English, other languages preferred
- must be courteous, pleasant, and good natured
- strong communication skills for interaction with guests, bartenders, wait staff, cooks, and supervisors
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- proficient reading and writing abilities for taking orders and completing paperwork
- basic math skills frequently used for handling cash and credit
- availability to work nights, weekends, and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- serve cocktails and/or menu items to bar guests
- up-sell when taking orders
- provide outstanding and professional service with a smile to ensure guest satisfaction
- communicate effectively and clearly with co-workers and kitchen staff both verbally and using the point of sales system
- communicate with guests clearly, patiently, and with good humor
- be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items
- consistently check guests' identification to ensure they meet legal drinking age requirements
- monitor guest behavior and alcohol consumption to determine when to cease alcohol service
- notify management of incidents involving excessive alcohol consumption or impaired guests
- complete all assigned side work
- accurately account for all sales and payments
- alert management of any service or safety issues
- make appropriate service recovery gestures to ensure guest satisfaction
- promote teamwork and quality service through daily communication and coordination with other departments
- coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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